bit-tech.net

Intel resumes shipping of faulty Sandy Bridge chipsets

Intel resumes shipping of faulty Sandy Bridge chipsets

The whole Intel chipset fiasco will have had a major effect on sales of Intel's new LGA1155 CPUs.

After causing chaos among motherboard makers by revealing a flaw in its 6-series motherboard chipsets, Intel has announced plans to recommence shipments of the faulty silicon, before the fixed chips have even started shipping.

In a statement, Intel claims it decided to start reshipping the chipsets after lengthy discussions with computer manufacturers. 'As a result of these discussions and specific requests from computer makers,' says the company, 'Intel is resuming shipments of the Intel 6-series chipset for use only in PC system configurations that are not impacted by the design issue.'

The company also emphasises that 'only computer makers who have committed to shipping the Intel 6-series chipset in PC system configurations that are not impacted by the design issue will be receiving these shipments.'

The announcement follows Intel's recent exposure of a well publicised design fault that affects the 3Gbps SATA ports (typically ports 2 to 5) in Intel's P67 and H67 chipsets. As such, we assume that the new systems based on the faulty chipsets will either come with a separate SATA controller card, or that they will only use the two (unaffected) 6Gbps SATA ports provided by the chipset.

The decision to reship the unrevised silicon will also enable certain laptop manufacturers to continue using the chipsets, as their products are only ever likely to use two SATA ports in their lifetime anyway. Indeed it’s likely to be in their interests to use the defective chipsets, as we can only imagine that Intel is applying a hefty discount to the chips to get them shifted.

In the meantime, Intel also says it's now started manufacturing new versions of the chipsets with a silicon fix to solve the 3Gbps SATA problems, and that these will start shipping in mid-February. However, consumers aren't likely to see revised boards for a good while yet, as it will take a number of weeks for board partners to install the new chips, and then ship the updated boards over from Asia. Intel currently estimates that full production of boards based on Intel's 6-series chipsets won't be in full swing in April.

Have you been affected by the 6-series chipset debacle? Will you be replacing your board, or are you happy just sticking to the two SATA 6Gbps ports? Let us know your thoughts in the forums.

43 Comments

Discuss in the forums Reply
chrismarkham1982 8th February 2011, 12:30 Quote
more than happy to sit and wait, im only using 2 ports anyway plus even if i used more it wouldnt make a difference in the next couple of months, my plan is is to pay the extra needed on top to exchange for a z68 board (possibly)
Unknownsock 8th February 2011, 12:37 Quote
Just abit of a pain really, I'd consider just leaving it, if i only had one HDD on my p8p67 deluxe but I'm currently using all but one. meh.

Edit: Just seen the comment above, might be worth trying to upgrade to a z68 board, could be a decent choice if not better in the long run, if were able to.
V3ctor 8th February 2011, 12:45 Quote
Quote:
Originally Posted by chrismarkham1982
my plan is is to pay the extra needed on top to exchange for a z68 board (possibly)

I'm thinking on doing the same thing, i'll pay a little extra and get the Z68 chipset...
TAG 8th February 2011, 12:52 Quote
I've been affected and my P8P67 Pro might actually be faulty somewhere else (I'm getting CPU errors).
I can't wait for a revised chipset as the system is unusable.
With boards pulled out of most shops (including the one whjere I ordered mine) it looks like it's gonna be a real pain to get it replaced by another non revised board.
biFFon 8th February 2011, 12:58 Quote
Will just be making do with the 2 6GB ports for the time being.

There's always something newer and shiny round the corner to upgrade to...
t5kcannon 8th February 2011, 13:02 Quote
Quote:
Originally Posted by TAG
I've been affected and my P8P67 Pro might actually be faulty somewhere else (I'm getting CPU errors).
I can't wait for a revised chipset as the system is unusable.
With boards pulled out of most shops (including the one whjere I ordered mine) it looks like it's gonna be a real pain to get it replaced by another non revised board.

To my understanding of the SB chipset fault, it relates to SATA devices and that they might degrade over time when plugged into the 3GB ports (an estimated 5%-15% over 3 years, however some more and others less, as the estimate is based on a probability distribution). I'm not sure how the CPU errors you mention have anything to do with the chipset issue as described by Intel.
TWeaK 8th February 2011, 13:17 Quote
Quote:
Originally Posted by t5kcannon
Quote:
Originally Posted by TAG
snpi

To my understanding of the SB chipset fault, it relates to SATA devices and that they might degrade over time when plugged into the 3GB ports (an estimated 5%-15% over 3 years, however some more and others less, as the estimate is based on a probability distribution). I'm not sure how the CPU errors you mention have anything to do with the chipset issue as described by Intel.

He wasn't saying that his problem was to do with the chipset issue discussed but that he had this problem on top of it. Because of the SATA problem he can't get the board replaced as they've all been pulled, yet in the meantime his system is out of action.
TAG 8th February 2011, 13:21 Quote
Quote:
Originally Posted by TWeaK
He wasn't saying that his problem was to do with the chipset issue discussed but that he had this problem on top of it. Because of the SATA problem he can't get the board replaced as they've all been pulled, yet in the meantime his system is out of action.

Exactly !
Thank you :)
digitaldunc 8th February 2011, 14:27 Quote
Bad move, IMHO. I understand it from a cash perspective, but this will sully the Sandy bridge line further.
woof82 8th February 2011, 15:42 Quote
Quote:
Originally Posted by TAG
I've been affected and my P8P67 Pro might actually be faulty somewhere else (I'm getting CPU errors).
I can't wait for a revised chipset as the system is unusable.
With boards pulled out of most shops (including the one whjere I ordered mine) it looks like it's gonna be a real pain to get it replaced by another non revised board.

I've had p8p67 pro issues too. The half the SATA ports don't work, I get blue screens jumping at me out of nowhere every few days and I can't hibernate without crashing.
Hakuren 8th February 2011, 15:48 Quote
If someone is really interested in P/H67 now then I don' t get it at all. Like I said many times X58 was better option all along. And with all that mix-ups and X/Y/Z68 due in around 6 months time why do you need 67? Unless you don't care about money at all, why would you invest into architecture which will be soon dead anyway? [it is nearly dead right now with all that Total Recall]. It should be obligatory for Intel, shipping a free sata card with every new - possibly affected - motherboard.

I'm fairly confident that many X58 owners will not switch to X68 unless it will be SIGNIFICANTLY faster in everyday work - benchmarks are for nerds/showing off only. At the moment "poor old" X58 is perfect for everything from every day PC, through gaming/folding/oc rig, up to powerful A/V workstations & servers. LGA 1155(6) will never achieve that because of limited bandwidth available.

If you buying PC now forget intel-67, go with X58. It is established on the market, there is plenty of cheap boards which do exactly same things as top of the line models without many useless additions. And most important there is plenty of fuel in the tank for i7 9xx CPUs.
azazel1024 8th February 2011, 16:01 Quote
Except that a very tiny portion of tasks require the bandwidth that triple channel memory provides. Throw in P67 and I assume Z67's ability to clock memory independent of everything else, and you can get a dual channel 2133 kit for about the same price as a triple channel 1600 kit, and close to the same agregate bandwidth.

You have native SATA 6gbps support, much faster processors, etc, etc, etc. Yeah benchmarks are for weenies...but the sandy bridge processors are just plain faster clock for clock and have higher clock speeds available, seem to over clock better and consume less power.

Yeah, sounds like H/P/Z67 has nothing going for it except allowing those Sandy bridge processors which happen to be >>> first gen i3/5/7.
TAG 8th February 2011, 16:10 Quote
Hakuren, maybe you'll understand my position if I tell you
- I'm upgrading from a Q6600
- 1366 platforms are more expensive
- 1156 platforms are now useless
- 1155 is a lot more power efficient than 775/1156/1366 especially when overclocking
- I upgraded before the SATA fiasco came to light
Salty Wagyu 8th February 2011, 16:33 Quote
I'd really like to get an H57 motherboard next month when the new i3s come out, but I doubt I will do it unless they send out the revised mobo first to customers so I can do a mobo-swap on the same day. Unlikely that will happen and I'd rather do without the weeks of downtime.

Also, the Sales of Goods act may not apply to me if I willingly purchase a product that is known to be defective. Too much of a risk really.
PingCrosby 8th February 2011, 16:39 Quote
Holding on to my i5 760 just a wee while longer, cost an arm and a bleedin leg just to upgrade to this.
TAG 8th February 2011, 17:02 Quote
I explained my situation to asus, here's what they replied:

In response to email 8-2-2011.
We are unable to refund or replace your mother board.
As advised in the previous email, please return to your point of purchase.


So I might be stuck with a faulty mobo (other than just sata) since pixmania doesn't sell the P67 boards anymore.,Unable to ask for a refund, or get it swapped for a SATA defective model ... that's just awesome, I'll need to buy another defective mobo (provided scan.co.uk doesn't run out) to fix my issues :(



Will need to talk to pixmania but it's not looking good.
alialias 8th February 2011, 17:52 Quote
im starting my first build, if i buy a motherboard now, and then get it replaced when the fix is issued, am I right in thinking i will have to re-install windows? how much work does that entail?
TAG 8th February 2011, 18:01 Quote
No you should be able to just drop in your hard drive on the new motherboard.
I moved from 775 to 1155 keeping the same windows install without any issue. Windows was looking for new drivers when it first booted, I installed them and that was it.

It's usually better and cleaner to reinstall but it's not really a requirement.
Windows migth need to be reactivated though.
alialias 8th February 2011, 18:08 Quote
which copy of windows is best for that? the oem is cheaper right?
phuzz 8th February 2011, 18:47 Quote
@alialias
Win 7 and Vista both deal pretty well with an existing install of Windows being booted on new hardware, and yes, the OEM version is cheaper.

Personally I've just had to put my upgrade plans on hold for at least 6 months, my car's just decided to blow it's head gasket, and then I'm moving house in a few months. After all that hopefully all these issues will be fixed (plus in 6 months there'll be new kit out, and existing stuff will be a bit cheaper so it's no hardship I guess)
The_Jonas 8th February 2011, 19:11 Quote
I could swear I saw the picture move while reading the caption under it. Very Enigma-artsy. Anyone else thought it moved?
alialias 8th February 2011, 19:34 Quote
thanks!
Chris_Waddle 8th February 2011, 20:28 Quote
I'll definately be replacing my P8H67-M Pro board. I have a 980x system for gaming on and wanted a 2nd pc for browsing, playing FM11 on etc.

I built a system that I thought would be ideal. I am already sick of it. It won't stay stable for more than 30 mins before blue screening. I bought the 2500 as I wasn't interested in overclocking it. There's not even a GPU in the system. I've tried changing the few settings that I can but nothing helps.

The sooner the new boards are out, the sooner this goes back.
Wicked_Sludge 8th February 2011, 20:41 Quote
chris, your running your boards latest bios correct? ive heard many of the issues are because of the virgin bios the first gen boards shipped with.

i dont mean to rub it in anyones face, but all the asus horror stories make me all the happier i went against the grain and got a GB board. its been flawless so far. the only "problem" i have is the board posts so fast that i barely have time to get into the bios :)
jimmyjj 8th February 2011, 20:42 Quote
Quote:
Originally Posted by The_Jonas
I could swear I saw the picture move while reading the caption under it. Very Enigma-artsy. Anyone else thought it moved?

Holy ****, me too.
Chris_Waddle 8th February 2011, 21:18 Quote
Quote:
Originally Posted by Wicked_Sludge
chris, your running your boards latest bios correct? ive heard many of the issues are because of the virgin bios the first gen boards shipped with.


Yep, am running the 0401 bios. I would have responded sooner if it hadn't blue screened trying. (I have also run memtest on the ram, using my other machine and both sticks work perfectly)
tripwired 8th February 2011, 22:33 Quote
Bit of a kick in the teeth for early adopters, but then I suppose that's one of the calculated risks associated with purchasing spangly new tech!

My advice for those of you thinking of moving to Sandybridge architecture now would be to get all the other bits you need such as CPU (assuming all of you are going for the i2500k), DDR3 RAM (check the tasty deal listed in the Marketplace forum), shiny GFX etc, bit by bit as you get paid to spread the cost, and wait to get your mobo until they sort the revised versions in April/May.

Don't bother buying one now, seriously, it's not worth the hassle to go through the returns process, never mind the fact you'll need to dismantle your system and possibly be without a computer (although I would imagine most of us here have a notebook as well as a desktop) while they send you a new board.
Gradius 9th February 2011, 00:39 Quote
Well, this reaaallllyyyyy sucked. I was about to buying a new system (2600K, GA-P67A-UD7, GTX580, etc,etc), but NOW I need to wait and that sucks a lot!
ooey 9th February 2011, 03:08 Quote
*Beware* if you get windows 7 OEM. Once its installed its tied to the motherboard, so if you swap it out, it will mean a long call to M$ to convince them you are not a pirate! Apparently this is less of an issue with the retail version.
alialias 9th February 2011, 08:13 Quote
my monies arent exactly flowing freely at the minute due to a deposit on next years house, so i think im gonna go for 'tripwired's plan, seems quite sensible!
xion 9th February 2011, 08:29 Quote
I feel people may be missing a point here; I know these will end in systems that are "are not impacted by the design issue" but what exactly does that mean? are we to expect [*insert box shifter name*: e.g. dell] to include one of these into boxes that ship with one hard drive - because it uses one of the unaffected sata ports... may not be an issue for now, but how many people will buy, and then at some point within its life slap in another hard drive, or change round, the customer once again is stuffed with a ticking data bomb, that they may know nothing about.

I'd even go as far as to suggest the likelihood of this would increase substantially knowing there may be discounts on this defective product to the OEM's. Something tells me there would be nothing included outside of the tiny-print that warns average Joe that his new shiny machine is built with potentially duff components.


"...you are hereby notified that any attempt to use one of the SATA 3Gbps ports on P67 or H67 chipsets is not recommended and unsupported due to the way our products are custom built for you and will invalidate the warrantee..."
[USRF]Obiwan 9th February 2011, 08:40 Quote
I'm wondering if retailers are selling faulty boards with extreme discounts. If you know any...
Zebo 9th February 2011, 09:07 Quote
Even more reason to demand refund when Z68 comes and get that.. Who's you say your new mobo doesn't accidentally get part of the old batch they are still shipping... you know simple human error having those defective chips on the shop floor. Let alone other things.

The whole issue is a non issue to 90% of us though..I mean who really has a 3 yrold system here? But I'd wait for Z68 anyway. For resale if nothing else so buyer does not have to fret.
xion 9th February 2011, 09:48 Quote
Quote:
Originally Posted by Zebo
...The whole issue is a non issue to 90% of us though..I mean who really has a 3 yrold system here? ....

I'd wager a lot more than 90% of the computers in daily use are more than 3 years old...

as much as i'd live a new cruncher, my spec still holds out well for all that i need it to do - E6400, p5w DH Deluxe, 2GB, 4Hdd ~2TB... and a x1950 pro, yes i sorely want an update, but the cash machine says no...
Coltch 9th February 2011, 10:51 Quote
Quote:
Originally Posted by xion
I'd wager a lot more than 90% of the computers in daily use are more than 3 years old...

as much as i'd live a new cruncher, my spec still holds out well for all that i need it to do - E6400, p5w DH Deluxe, 2GB, 4Hdd ~2TB... and a x1950 pro, yes i sorely want an update, but the cash machine says no...

Still on an old system here (skt 939 X2, 2GB DDR, HD4850), does most of what I need.

I looked into Sandy Bridge, but as is the same for some people at the moment the cash machine says no - although I might hold out for skt 2011
TAG 9th February 2011, 11:01 Quote
Quote:
Originally Posted by xion
I feel people may be missing a point here; I know these will end in systems that are "are not impacted by the design issue" but what exactly does that mean? are we to expect [*insert box shifter name*: e.g. dell] to include one of these into boxes that ship with one hard drive - because it uses one of the unaffected sata ports... may not be an issue for now, but how many people will buy, and then at some point within its life slap in another hard drive, or change round, the customer once again is stuffed with a ticking data bomb, that they may know nothing about.

I'm guessing these will be used in laptop and boxes that will not offer the sata connectivity to the faulty ports on the chipsets. ---> no problem, ever
woof82 9th February 2011, 11:48 Quote
Quote:
Originally Posted by Zebo
I mean who really has a 3 yrold system here?

Me, I'm using a 3 yr old laptop and I just upgraded my 6yr old desktop to a faulty p8p67 pro. I should have just gone for a previous generation core i5 system, would have cost half as much and been twice as reliable.
Wicked_Sludge 9th February 2011, 16:45 Quote
Quote:
Originally Posted by woof82
I should have just gone for a previous generation core i5 system, would have cost half as much and been twice as reliable.

ehh, have you checked prices on 1156 kit lately? the price hasnt dropped. a 2500K is only $20 more than the i5-750 is still selling for...and p55/p67 mobos are about the same price.

thats why i upgraded my fiancée to sandy bridge when our original plan was p55/i5.
azazel1024 9th February 2011, 18:38 Quote
Yeah, I could be wrong (I often am if you ask my wife), but I get the impression these are to be used in machine that will ONLY use the SATA 6Gbps ports. Basically nettops and laptops. Maybe some mini-ITX boards that only have 2 ports on them.
Anfield 9th February 2011, 20:40 Quote
Quote:
Originally Posted by [USRF
Obiwan]I'm wondering if retailers are selling faulty boards with extreme discounts. If you know any...

Nah, but there are plenty who just keep on selling the faulty ones at the normal prices...
Wicked_Sludge 9th February 2011, 21:22 Quote
thats because the faulty boards will be replaced for free when new hardware is available...

i dont see why anyone would get a discount.
kazara1001 9th February 2011, 22:43 Quote
Gents, Ladies, simply return your boards, they are not fit for purpose or of merchantable quality.

It's the only statement you need to make, if you do not recoup some compensation, small claims court.

Don't stand for it.
Log in

You are not logged in, please login with your forum account below. If you don't already have an account please register to start contributing.



Discuss in the forums