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Corsair announces Force 3 SSD recall

Corsair announces Force 3 SSD recall

Corsair only released the Force 3 range last month, so not too many users will have an affected SSD.

Corsair has announced that it's recalling one model of its new Force 3 SSDs, due to stability issues.

According to Corsair, only 120GB SSDs with the part number CSSD-F120GB3-BK are affected by the problems, which don't affect all Force 3 SSDs. However, if you own an SSD with the offending model number, Corsair recommends that you stop using it immediately, even if you haven't experienced any problems with it.

Thankfully, Corsair has stopped shipping the drives and has a fix for the problem, but you'll need to physically return the SSD, as the fix requires changes to the SSD's hardware components, as well as a firmware update.

However, Corsair has told us that it will cover the cost of customers returning the drives, and the company will then replace them with new Force 3 drives with the hardware and firmware fixes. Alternatively, Corsair says you can return the drives to the place of purchase.

In a statement, the company explained that it had spent several days analysing 'issues associated with the stability of our recently released 120GB Force Series 3 SSD. Our review has identified that a significant percentage of these drive do not operate to specifications.'

The Force 3 range, which uses the latest SandForce controller, was only launched last month, but promises speeds that should enable it to keep up with our current favourite, the OCZ Vertex 3, which uses the same SandForce SF-2281 controller. If you have an SSD with the model number CSSD-F120GB3-BK SSD, then head over to Corsair's forum here for more information.

Do you have a 120GB Corsair Force 3 SSD? Have you experienced any issues? Let us know in the forums.

6 Comments

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3lusive 9th June 2011, 10:27 Quote
Corsair asks for a full recall. OCZ says it affects 1% of their users. Something doesnt add up, especially when you see how many people are getting random BSODs etc on the OCZ support forums
Xtrafresh 9th June 2011, 10:50 Quote
The problems always look worse on a forum. If all the happy users would post, you wouldn't even be able to FIND the unhappy ones.

It does look rather serious though...
Baz 9th June 2011, 10:58 Quote
Spoke to Corsair and OCZ. Corsair confirm the issue isn't in the drive controller, and that they have "full confidence" in the SandForce drive controller."

Doing some digging, more info soon hopefully.
Christopher N. Lew 9th June 2011, 12:45 Quote
If the fault only affects 120GB drives, why have you illustrated the story with an image of the 240GB model?
Farfalho 9th June 2011, 16:18 Quote
Christopher has a point. Although explicit in the article, the image doesn't add up to it.

I believe the problem is in the hardware used by Corsair. If it was a controller problem, maybe the two companies would issue a return and Corsair wouldn't have said what Baz told us hence the discrepancy between Corsair and OCZ's statements.

There's always something that can go south
fallentech 24th October 2011, 15:24 Quote
I purchased 7 of these for testing and 4 have failed in less than 3 months...
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