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Gigabyte Responds to LGA1155 Socket Issues

Gigabyte Responds to LGA1155 Socket Issues

Gigabyte claims the damaged boards were sent to a reviewer by mistake.

Gigabyte has responded to the reports that its LGA1155 motherboards have a habit of emulating Bonfire Night, by claiming that the company sent the wrong boards out to reviewers.

Gigabyte's US team sent TechReaction two boards: one UD7 (brand new) and one UD4 (with an open box). However, Gigabyte explained that the UD4 was already a faulty component before it was sent out to TechReactor, and shouldn't have left the company's building.

'We suspect that we messed up and sent him a board that we had damaged during our own testing and have sent him another new one,' claims the company.

'Our testing involves overclocking and other various tests to which no motherboard should normally be exposed – we’re basically testing durability, and durability is determined when the board dies.

We’re still waiting to check the board and trace where it has been, to try and figure out how a damaged board was sent as a media sample and prevent this from happening again.'


Gigabyte didn't detail the exact limits of its boards' durability, but it did claim that there were no reports of retail boards exhibiting the same problems.

As always, let us know your thoughts in the forums.

14 Comments

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llOriginll 20th January 2011, 11:45 Quote
Yeah, I can actually believe that. A re-iterated problem from last generation? Incredibly unlikely, it'd be top of the list of things they'd be looking out for.
B1GBUD 20th January 2011, 11:50 Quote
Quote:
Originally Posted by Article
'Our testing involves overclocking and other various tests to which no motherboard should normally be exposed – we’re basically testing durability, and durability is determined when the board dies

Yeah, urrmm.... because nobody would ever think of overclocking....
Bindibadgi 20th January 2011, 12:01 Quote
Quote:
Originally Posted by B1GBUD
Yeah, urrmm.... because nobody would ever think of overclocking....

Well they are testing what you actually do, and credit to Gigabyte; they realise that if you don't know the limits, you can't push them further or advise people not to do certain things.
Snips 20th January 2011, 12:05 Quote
Kind of puts this topic to bed now as I didn't even know of the problem with 1156 in the first place. Even if there was, I'm sure it would have been fixed for 1155.
jrs77 20th January 2011, 12:40 Quote
Actually it's a little bit unfair to blame Gigabyte for this kind of stuff, as they're not manufacturing the sockets themselves but Lotes or Foxconn does.

True, Gigabyte needs to make sure that they don't use faulty sockets in their products, but these new sockets intel introduced with the Core-series (because intel wanted to shift the damaged-pin-problems to the mainboard-manufacturers!) can be damaged rather easy in comparison to the old ones which are still used by AMD.
FelixTech 20th January 2011, 13:11 Quote
Quote:
Originally Posted by B1GBUD
Yeah, urrmm.... because nobody would ever think of overclocking....

I wouldn't be surprised if they do some other tests beyond overclocking (like with some sort of fake CPU setup that can draw silly amounts of power/voltage). If they are durability testing the mobo they probably wouldn't want the overclockability of the current Intel CPUs to affect whether they can test properly...
B1GBUD 20th January 2011, 14:33 Quote
Don't get me wrong, I'm not blaming Gigabyte. In fact I'm happy they're stressing these boards to the absolute limit. If it means less failures when they hit the shelves then I'm all for it. But when I read the comments, it sounded like they don't expect people like us to explore the upper limits of boards ourselves.

We've all been there, just a bit more.... a little bit more..... another pinch..... Bang or BSOD!
Azayles 20th January 2011, 18:09 Quote
"Our testing involves overclocking and other various tests to which no motherboard should normally be exposed"
I so wanna be a fly on the proverbial wall during those tests!
Krayzie_B.o.n.e. 20th January 2011, 20:49 Quote
Bad Gigabyte! Very Bad! Not only do you lack EFI on your 1155 MOBOS but your burning stuff up and selling it. I used Giga Mobos for years but I'm off to ASUS for my 1155 upgrade.

i do like the fact that Giga Q.A. the crap out of their products just don't sale us the toasted ones.
jrs77 20th January 2011, 21:23 Quote
Quote:
Originally Posted by Krayzie_B.o.n.e.
Bad Gigabyte! Very Bad! Not only do you lack EFI on your 1155 MOBOS but your burning stuff up and selling it. I used Giga Mobos for years but I'm off to ASUS for my 1155 upgrade.

i do like the fact that Giga Q.A. the crap out of their products just don't sale us the toasted ones.

The board in question was given to a reviewer and not sold.
maverik-sg1 21st January 2011, 09:17 Quote
I like the fact that tehy responded so quickly to the potetnial issue - seems lessons have been learned from previous socket issues.

I am using the gigabyte rev1 x58a right now and it's awesome, on every level.
frontline 21st January 2011, 10:13 Quote
Seems to be a storm in a teacup if the problem hasn't been replicated on boards purchased at retail or other manufacturers boards.
Azayles 21st January 2011, 13:15 Quote
Gigabyte really know how to socket to the man.

..I'll see myself out.
kadombing 25th January 2011, 03:43 Quote
I bought p67-ud5 last December and there was something odd regarding the packaging. The inside box that holds the motherboard is slightly ripped, and the anti static plastic is hold closed by a masking tape. Just ordered te CPU, so I haven't tested it yet.

Hopefully it is not a reviewer's tested board or worse, a faulty board..
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