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Nvidia fixes overheating issue

Nvidia fixes overheating issue

The latest drivers from Nvidia should fix the issues some users have reported with their cards overheating.

An issue with fan speed control that could - in some situations - lead to overheated graphics cards has finally been resolved by Nvidia with the release of a new set of drivers.

As reported over on PC Mag, Nvidia's GeForce 196.75 driver package failed to properly control the speed of the onboard fans on certain graphics cards - with the result that, under load, the card can heat up to potentially damaging levels.

While the issue was easily fixed - by reverting back to 196.21 - many users were unaware that there was even a problem until they further investigated the cause of graphical glitches and system crashes.

Thankfully, Nvidia has finally fixed the problem properly with the release of the 197.13 GeForce driver package, which brings both the fixes and updates expected of 196.75 plus a working fan speed patch to prevent overheating issues.

Nvidia has stated that it "apologises to any GeForce owners that installed the 196.75 driver and experience quality issues," but hopes that this patch will fix things once and for all. For users who still experience issues once the latest drivers are installed - because of hardware damage caused by overheating, for example - Nvidia recommends that they "contact their [graphics card] board supplier" directly.

Are you pleased to see Nvidia fixing the issue, or does your mind boggle as to how such a major issue ever made it through testing into a driver release? Share your thoughts over in the forums.

32 Comments

Discuss in the forums Reply
OWNED66 18th March 2010, 10:27 Quote
wait there was a problem with that driver
omg no wonder my pc kept rebooting
oh damn
EnglishLion 18th March 2010, 10:28 Quote
I'm surprised they let the drivers have that much control of the fans anyway. Wouldn't it make more sense to have fan control limits set by the BIOS of the card so that the driver cannot set speeds outside of a given range?
_Metal_Guitar_ 18th March 2010, 10:31 Quote
Glad I use rivatuner...although I think I skipped these drivers anyway.
javaman 18th March 2010, 10:38 Quote
Quote:
Originally Posted by EnglishLion
I'm surprised they let the drivers have that much control of the fans anyway. Wouldn't it make more sense to have fan control limits set by the BIOS of the card so that the driver cannot set speeds outside of a given range?

tbh thats the way I thought they done it. more to the point tho, if they had it working, how on earth did they break it?
BentAnat 18th March 2010, 10:41 Quote
The question is: Will they fix the COD4 crashing issue in on a few missions issue?
we'll see... /me cues download.
Glad i missed the 196.75 drivers, though
B1GBUD 18th March 2010, 10:43 Quote
Water cooled my 8800GTX.... so no probs for me!
Digi 18th March 2010, 11:00 Quote
Err, exactly when was it these drivers caused problems? My 8800 GTS 640 went down recently after showing symptoms of rebooting during games, black screens and crashes and so did a friends. I would like to send it back to nvidia with a picture of my middle finger if it was caused by their drivers.
DarkLord7854 18th March 2010, 11:04 Quote
I think I'm going to wait a week or two before trying these drivers... just in case..
Pete J 18th March 2010, 11:17 Quote
Woohoo! Anti-aliasing in Mass Effect 2 at last!
Fizzban 18th March 2010, 11:22 Quote
Quote:
Originally Posted by Pete J
Woohoo! Anti-aliasing in Mass Effect 2 at last!

Theres a couple fix's for that somewhere for Nvidia and ATI. Read it on another forum recently.. If anyone needs it let me know and I'll go find it.
BentAnat 18th March 2010, 11:24 Quote
Quote:
Originally Posted by Digi
Err, exactly when was it these drivers caused problems? My 8800 GTS 640 went down recently after showing symptoms of rebooting during games, black screens and crashes and so did a friends. I would like to send it back to nvidia with a picture of my middle finger if it was caused by their drivers.

That would be pretty much exactly the same time that strain was put on the card after installing 196.75 drivers.
capnPedro 18th March 2010, 11:32 Quote
Quote:
Originally Posted by B1GBUD
Water cooled my 8800GTX.... so no probs for me!

Me too.
impar 18th March 2010, 11:50 Quote
Greetings!

I experienced artifacts and slowness in games with the 196.75.
Solved that by increasing fan RPM in Precision. That saved my card.

Later went back to 196.21 because 196.75 caused anomalies in MPC.

These 197.13 seem to solve both issues.

But nVidia really lost it with drivers lately, besides this problem there was also a six (6!) month period where ETW with Shader Model 3 enabled would have missing objects in game.
ChaosDefinesOrder 18th March 2010, 12:11 Quote
damn, where the hell is the Windows 7 64bit version of 197.13? I try searching for the beta drivers and yet all the results are 32bit only :-(
Pete J 18th March 2010, 12:41 Quote
Quote:
Originally Posted by ChaosDefinesOrder
damn, where the hell is the Windows 7 64bit version of 197.13? I try searching for the beta drivers and yet all the results are 32bit only :-(
Err, on the Nvidia website... :)
kevingill 18th March 2010, 13:04 Quote
This bug killed mine and 5 of my mates nVidia cards.
They were all of different types, but the same driver was responsible.
Well done nVidia! you've alienated many fans.
Will only consider an ATI card now.
GravitySmacked 18th March 2010, 13:08 Quote
Yeah they're there.
ChaosDefinesOrder 18th March 2010, 13:10 Quote
Quote:
Originally Posted by Pete J
Quote:
Originally Posted by ChaosDefinesOrder
damn, where the hell is the Windows 7 64bit version of 197.13? I try searching for the beta drivers and yet all the results are 32bit only :-(
Err, on the Nvidia website... :)

yes yes very funny. Using the nVidia website's own Driver search function for 64bit drivers only results are 32bit drivers. little more help and less sarcasm thankyou very much
Pete J 18th March 2010, 13:20 Quote
ChaosDefinesOrder 18th March 2010, 13:38 Quote
Quote:
Originally Posted by Pete J
Sorry, didn't mean to upset you!

http://www.nvidia.co.uk/object/win7_winvista_64bit_197.13_uk.html

Thanks for the link. That's the page that I kept getting to each time, however the download link for some reason was always 32bit :-/

Anyway, time to see what ME2 looks like without all the jaggies everywhere!
erratum1 18th March 2010, 13:58 Quote
By the time i got round to getting the 196.75 driver it had already been removed from their website. Ha ha no cooked graphics card for me then.
klimatekhange 18th March 2010, 14:04 Quote
I thought my PC was misbehaving or my graphics cards were on the way out. Constant crashes and horrid noises coming from Crysis and Dirt 2. No help on the web except use EVGA precision which I did. And I find out a few days ago it was the NVidia drivers after all. How much life has been removed from my GTX260s with all the overheating? They still work now but for how long? Damn their eyes.
PureSilver 18th March 2010, 14:30 Quote
Quote:
Originally Posted by DarkLord7854
I think I'm going to wait a week or two before trying these drivers... just in case..

I always do that. Never even got close to the problem ones.
JustLeigh 18th March 2010, 19:04 Quote
My XFX 9800GX2 is dead. It's out of warrenty, but as this was definately caused by nVidia I believe I deserve some compensation. XFX have offered me a reasonably priced upgrade, but I'm waiting for nVoidia to come back to me about this. I am not holding my breath. I suspect no compensation will be forthcoming.
will. 18th March 2010, 20:03 Quote
Quote:
Originally Posted by JustLeigh
My XFX 9800GX2 is dead. It's out of warrenty, but as this was definately caused by nVidia I believe I deserve some compensation. XFX have offered me a reasonably priced upgrade, but I'm waiting for nVoidia to come back to me about this. I am not holding my breath. I suspect no compensation will be forthcoming.

I'm in the same situation. XFX aren't interested, but it's not really their place to be. Let me know how you get on!
thehippoz 18th March 2010, 20:37 Quote
guys can try this.. took some pictures of my gaming rig yesterday when I had to take it apart for dusting.. I have a small portable case for my gaming rig.. but it's pretty quiet for the ocing done and has tons of airflow thanks to spot cooling.. it's really about getting the outside air directly to certain spots

the problem I see mainly with these expensive cases is they are overcompensating so the end user gets it done simple.. in my case I ducted the air from directly outside using a drying duct.. you can get temps low on the cheap too- using big fans is a good idea along with speed control on your cpu and gpu fans, and any fans blowing externally should be put on a controller too

then on the gpu.. use nibitor to edit the bios and set lower limits on your gpu's fan speed.. on my 260 have it 58-63C it will slowly ramp up from 40% to 100% at 63C instead of the insanely high number.. think was 80- you won't be able to hold any sort of decent oc without flashing or using rivatuner (which I don't use)

results are running 756 core and 1512 shader on games like street fighter 4- while also maintaining 16q+8q app enhanced aa- it doesn't get any better than that, just look at the screen posted =].. newer games like napoleon total war which tax the heck out of the gpu- I can still get 702 on the gpu but I have to decrease the shader speed quite a bit for 100% stability.. and even then it rarely hits 70C

then older games like gw course can run 16q enhancing the in game 4x while keeping the temps low with a mild oc.. I say mild but it's better than the ftw line of evga.. this is all on a 260 before the die shrink, it'd be even better on a newer card :D using the duct also lets you idle at 43C after a good dusting- before the duct I was idling upper 40s stock cooler..

attached a 92 to the gpu and a slim 80 to the case.. duct runs between the two.. the 92 should be put on a controller for noise- the slim 80 can be anything quiet.. it doesn't matter what the driver says as air is being push directly over the gpu from outside all the time.. also lowered my cpu temps a bit

it's all about the airflow from the outside- by the time the air get to where it needs to in a normal case.. it's been heated up, so guys buy these huge full towers to get the same oc's.. ducting just works- only down side is guys with window cases- they probably wouldn't want to do this

http://img90.imageshack.us/img90/6708/imgp0988.jpg http://img697.imageshack.us/img697/8171/imgp0983q.jpg
http://img138.imageshack.us/img138/6234/streetfighteriv20100318.jpg http://img534.imageshack.us/img534/83/streetfighteriv20100318n.jpg
http://img100.imageshack.us/img100/7042/gw2010022713423030.jpg http://img52.imageshack.us/img52/2111/napoleon201003151343088.jpg
LordPyrinc 18th March 2010, 23:03 Quote
I hadn't experienced any problems but it looks like I'm still on 196.21 I think will wait a week or so to make sure they really fixed the problem before upgrading to the latest "fix".
Elton 19th March 2010, 00:17 Quote
Hippoz, I'd totally do that duct trick If I had a good CPU cooler. Compounded with the fact that The HAF has no real side panel area I guess the one place to put it would be the bottom 120mm..
thehippoz 19th March 2010, 04:38 Quote
Quote:
Originally Posted by Elton
Hippoz, I'd totally do that duct trick If I had a good CPU cooler. Compounded with the fact that The HAF has no real side panel area I guess the one place to put it would be the bottom 120mm..

ah thats a nice case, not sure how to adapt a 120 down using a dryer duct.. just wanted something small that could oc well and after trying a bunch of different things, ended up with the duct after a trip to home depot :D had a thermalright hr-03 plus on a 8800gtx a couple cards before this one and it really heated up the case if you gamed awhile.. summer time the cpu would get up over spec remember.. anyhow the duct works good

can't really fit much more in there.. temps compare to a bigger case- so I'm happy with it

nvidia drivers have always been hit and miss too imo.. still run a really old one
Elton 19th March 2010, 23:01 Quote
Well, the HAF is adequate enough seeing as it's cooling capabilities are excellent.

Not to mention it's not too loud.
Bayaz 20th May 2010, 10:58 Quote
This was a serious error by Nvidia and points towards a lack of testing. I downloaded these faulty drivers and didn't realise why my games had terrible performance until I checked the temperature which was 100C
mac007 20th May 2010, 20:59 Quote
Know cooling is a massive problem for manufacturers - have you seen the phase change cooler now being developed for enhanced cooling that the average Joe can install. Hope to see this rolled out on graphics cards sometime.
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