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Scan opens new retail store front, talks expansion

Scan opens new retail store front, talks expansion

Scan couldn't find a ribbon, so instead opted to use a bunch of IDE ribbon cables to celebrate the opening in typical geek style!

Earlier this month, Scan announced that it had opened a new and much bigger retail store front. Late last week, we took to the roads and headed north to Bolton to see the company’s new facilities.

Upon arrival, we were greeted with tea and biscuits in the new and vastly-improved shop front before being subjected to an hour of PowerPointery and then being given a guided tour of both the store front and the new, expanded warehouse.

What we saw was impressive and things have moved forwards dramatically since the last time we visited the retailer’s headquarters almost a year ago to the day.

Scan owns several warehouses off site and it will still continue to use these facilities to hold overstocked items, but what it has done is effectively double its on-site warehouse space. The importance of that is that it is where all of the order picking happens and more space means more orders can be satisfied in the same amount of time.

The company’s representatives said that, once the construction and re-organisation is finished, it will enable Scan to push back its cut off times for next-day delivery. We’ve heard various times from several different employees, but what looks very likely at the moment is that Scan will aim to ship all orders placed before 3pm for next day delivery.

Scan opens new retail store front, talks expansion
Elan III, Shelley and Nelly Raja stand proud in the new Scan showroom.

With all of this expansion in mind, Scan’s horizons are starting to broaden. Elan Raja III, Director of Scan Computers, confirmed the retailer’s move to cater for Irish PC enthusiasts. He said he is expecting to start taking orders from across the Irish Sea sometime in September, although he didn’t confirm if Scan’s complementary free shipping for bit-tech community members on orders above £25 would apply.

Scan opens new retail store front, talks expansion Scan opens new retail store front, talks expansion
Click to enlarge

Raja also talked about expanding even further into mainland Europe at a later date, but that’s still very much in the early stages – it’s nevertheless something to keep an eye on in the future.

Scan opens new retail store front, talks expansion Scan opens new retail store front, talks expansion
Scan opens new retail store front, talks expansion Scan opens new retail store front, talks expansion
Click to enlarge

If you're up in the Bolton area, we seriously recommend going along to have a look at Scan's new store front - there's a whole load of kick-ass hardware out on show along with several demo systems allowing you to play some of the latest games. What's more, there's also a BMW Sauber F1 car and free WiFi - what more could you ask for?

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25 Comments

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Timmy_the_tortoise 29th July 2008, 14:49 Quote
Wait......

We get free shipping on orders over £25 from scan.co.uk?

Why was I not informed of this earlier? I've been using Ebuyer for free shipping...
Timmy_the_tortoise 29th July 2008, 14:53 Quote
Sweet meat!

Thanks, Joe.
wuyanxu 29th July 2008, 14:54 Quote
go Scan! my fav online retailer!

wow, F1, did Rich drive it there?
DriftCarl 29th July 2008, 15:13 Quote
Its a shame its up north. I would definatly rather go visit a decent computer store in my town.
kenco_uk 29th July 2008, 15:16 Quote
Damn, I came here thinking there was going to be breast expansion.

What a crock.

Anyway, the forums revamp is cool. I'm looking forward to what comes of it!
ComputerKing 29th July 2008, 15:19 Quote
It's a shame it's in UK :( I wish if they open a store here in Dubai or Egypt. If they open in Egypt I will travel for them :)
Mister_X 29th July 2008, 15:32 Quote
I've spent a shed load of money with SCAN over the years, still my preffered supplier though ebuyer is faster at delivery
samkiller42 29th July 2008, 15:35 Quote
The showroom looks much better than my Local (Portsmouth) Novatech Showroom, although, Novatech's showroom serves it's purpose. Still, it does look more professional in my very expert opinion, haha

Sam
badders 29th July 2008, 15:35 Quote
Tell you what, give Mainland Europe a miss, and bring a retail store to the south of England - Essex preferably!
Solidus 29th July 2008, 15:36 Quote
Scan have been almost flawless with me, I recommend them to everyone! They are cheaper which is why I keep going back to them! beats the competition hands down!
Omnituens 29th July 2008, 15:54 Quote
So they can open a new store, but still cant get me a UK power supply for my caddy?

GG
lewchenko 29th July 2008, 17:38 Quote
Good news that they are doing well. Used these guys a lot for PC orders. They let me down recently though by taking my money off my card for an order placed as 'in stock for next day delivery - also confirmed over the phone prior to ordering too!!'. No delivery next day... rang them and found out it wasnt in stock... yet my card had already been charged.... was not happy at all. I cancelled the order there and then, and received it the next day from overclockers.co.uk

Other than that, Scan have been very good. Just dont believe them when they tell you something is in stock.

And as for a retail presence in Bolton.... erm.... ??? look at your ordering books and see who places the most orders to you (and where they live). I would be amazed if the region was anywhere near Bolton. South East...... Milton Keynes or London preferably !
mikeuk2004 29th July 2008, 17:52 Quote
I like the fact that they used IDE ribbon cables cut with wire cutters to open the store instead of the boring ribbon and scissors. Top job :)
naokaji 29th July 2008, 18:15 Quote
Scan thinks about expanding to mainland europe? they should expand to people in the uk that work fulltime and cant get stuff delivered to work first by offering better delivery options.
Kahuna513 29th July 2008, 19:07 Quote
Quote:
Originally Posted by badders
Tell you what, give Mainland Europe a miss, and bring a retail store to the south of England - Essex preferably!

This =]
Teknokid 29th July 2008, 21:03 Quote
Quote:
Originally Posted by badders
Tell you what, give Mainland Europe a miss, and bring a retail store to the south of England - Essex preferably!

Agreed... there's nothing down south :(
wuyanxu 29th July 2008, 22:14 Quote
Southampton should be perfect :) bang in the middle of south coast
Hamish 29th July 2008, 23:37 Quote
Quote:
Originally Posted by Teknokid
Agreed... there's nothing down south :(

who cares, deliveries arrive next day either way :p
Teknokid 30th July 2008, 10:08 Quote
Quote:
Originally Posted by Hamish
who cares, deliveries arrive next day either way :p

Id still like to try before I buy :D

Its also nice to have a browse, and once you order your latest £1.5k mega machine, a few days seems like years (I know...)
Kode 30th July 2008, 13:17 Quote
I like scan a lot, im already registered on the free delivery through hexus. lewchenko is right though, i place an order the day before yesterday, on the site it only said my case was out of stock, then the next day i got an email saying the case, motherboard and memory were out of stock, with a lead date of 4th august :( but other than that, ive always had a good experience with them :)
Teknokid 30th July 2008, 13:20 Quote
Quote:
Originally Posted by Kode
I like scan a lot, im already registered on the free delivery through hexus. lewchenko is right though, i place an order the day before yesterday, on the site it only said my case was out of stock, then the next day i got an email saying the case, motherboard and memory were out of stock, with a lead date of 4th august :( but other than that, ive always had a good experience with them :)

Same, when I ordered my 'Dream pc' a couple of years back, they held around £1k of stuff, for a £4.50 fan, which I didnt mind since I also ordered the motherboard from novatech that hadn't arrived. However, when the fans came back into stock, something else was no longer in stock :S
Krikkit 30th July 2008, 13:21 Quote
It's not all about how it looks tbh, it's all about the service when you turn up.

I've never tried Scan, but microdirect have a fairly flashy showroom, and crap service. Aria are in the same boat - pretty reasonable showroom, but the order process is a long and slow affair. :(
mikeuk2004 30th July 2008, 16:21 Quote
Quote:
Originally Posted by Krikkit
but microdirect have a fairly flashy showroom, and crap service.

Dont get me started on Microdirect. No exaderation, it took almost 9 months to get a refund on a faulty hard disk. They messed me around so much for such a long time.

I used my work phone to call them because it was costing me a bomb. They stick you on hold for hours. I left the phone on loud speaker and ended up being on hold for no more than 5 hours and then the guy answered and hung up on me.

Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never Never again.

worst customer service in the world. Im happy to use scan from now on when they sort the free postage out, which still doesnt not link Bit-tech accounts to their site.
naokaji 30th July 2008, 16:24 Quote
Quote:
Originally Posted by Krikkit
It's not all about how it looks tbh, it's all about the service when you turn up.

I've never tried Scan, but microdirect have a fairly flashy showroom, and crap service. Aria are in the same boat - pretty reasonable showroom, but the order process is a long and slow affair. :(

to be honest, some people (like me) live in places where there are no pc shops where you can buy up to date hardware, so of course some people will love the idea of scan opening a bigger retail shop just for the idea of a pc parts retail shop existing regardless of quality.
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