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Deep Silver defends Metro Redux pricing

Deep Silver defends Metro Redux pricing

Deep Silver's Maurice Tan has defended his company's decision to release the Metro Redux titles as standalone games rather than DLC, and the flat-rate 50 per cent discount for owners of their previous incarnations.

Deep Silver has defended the pricing of Metro 2033 Redux and Metro: Last Light Redux, claiming that it still feels a 50 per cent discount for owners of their original incarnations is fair.

Announced earlier this year, the Redux versions of the first-person post-apocalyptic games use a revamped 4A Engine which adds improved performance, global illumination, terrain tessellation and other new features to improve the look and feel of the games. For Metro: Last Light, the newest game in the franchise, it was a relatively minor bump; for the original Metro 2033, it's a major upgrade.

Rather than releasing the improvements as free updates, or even low-cost downloadable content, for the original games, publisher Deep Silver opted to relaunch the titles with the Redux suffix. Those who hadn't purchased the originals would have shiny new games to buy; those who had would be offered a 50 per cent discount on the purchase price as an incentive to upgrade.

'We thought this was a great offer – but while there are many who are clearly very happy with the deal, it's been made clear on the Steam discussions here that there are others who think we have not done enough for owners of the existing games,' claimed Deep Silver's Maurice Tan in a blog post on the release. 'Some think we should have released these as ‘free’ updates, or offered a bigger discount (particularly on Metro: Last Light Redux). This response blindsided us a little.

'For sure, Metro 2033 Redux is a far more significant upgrade over the original than Metro: Last Light Redux (and we're not trying to pretend otherwise). We think the 50% discount is more than fair for the amount of work that has gone into this title. It is a complete remake of the original game in the latest engine, that will offer a significantly different experience from the original throughout with improved graphics, performance and gameplay.'

Responding to criticisms regarding the same 50 per cent discount being applied to the less-altered Metro: Last Light Redux, Tan claims there were technical reasons why the upgrade couldn't be offered as DLC. 'Why the same 50% discount and not more? Why not just patch the game? The latter proved to be impossible for a technical reason. Because of the changes to the engine, which necessitated dropping 32-bit support; we literally could not 'patch' the game. In fact, both Redux games will exist as new titles in your Steam libraries, and the originals will still be there.

'If you have already bought Metro: Last Light, with or without the DLC, and you feel that we are not offering enough to tempt you to upgrade - that's fine. We are extremely grateful for your support for the original game - we do not expect you to purchase the Redux version, nor do we feel entitled to your custom. Make your own decision based on whether you think that $12.49 (or the local currency alternative) is worth the asking price, and we will respect that,
' concluded Tan. 'We know this response will not please everyone – but even though you still might not agree with the rationale, we do hope you understand that our goal was to reward, not exploit, existing owners while still making a viable business model that allowed this Redux project to go ahead on PC as well as console.'

12 Comments

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Griffter 11th August 2014, 15:05 Quote
so they were planning on patching it, but saw it was impossible so they released it this way...
Quote:
Why the same 50% discount and not more? Why not just patch the game? The latter proved to be impossible for a technical reason. Because of the changes to the engine, which necessitated dropping 32-bit support; we literally could not 'patch' the game.

so were you planning on charging for the patch before you realized it cannot be patched?

if not then why charge existing customers with the same game attached to the "un-patchable" update after? it is not retail, so the digital download of the entire game again is more of a hinder to existing customers than you correct?
damien c 11th August 2014, 15:34 Quote
Will look at the prices tonight to see if Steam are actually doing the 50% off or not, but looking on the store at work the games are £16.99 each so £8.50 for each if you have the 50% is not to bad but I still have, not played through Metro or Metro Last Light so I don't know if I should just buy the Redux versions and play through them or play through the originals.
AlphaAngel 11th August 2014, 16:36 Quote
Isn't the argument for the developer being unfair similar to say "I bought X film when it was released, now you have released the Directors cut, I want that for free or sell me a disc with only the extras"?

When you buy something you decide if the value of what you are buying is good or not at that time, yes then you buy, no then you don't. Progress happens, don't like it, don't buy it. You still have what you paid for and thought was good value then.

Oh, I see Intel has released a new chip that is better than mine - does that mean they should upgrade me, or come to my house to professionally overclock my chip? No.

All I hear here is more self entitlement.
Anfield 11th August 2014, 16:56 Quote
They are free to charge whatever they want.

And I'm free to not buy it because I already own enough games to last me until I die of old age.
Jim 11th August 2014, 18:17 Quote
Agreed. People buying games don't have a magic right to all and any future updates.

If you're not bothered enough to pay the extra, then don't.
SMIFFYDUDE 11th August 2014, 18:25 Quote
Quote:
Originally Posted by AlphaAngel
Isn't the argument for the developer being unfair similar to say "I bought X film when it was released, now you have released the Directors cut, I want that for free or sell me a disc with only the extras"?

When you buy something you decide if the value of what you are buying is good or not at that time, yes then you buy, no then you don't. Progress happens, don't like it, don't buy it. You still have what you paid for and thought was good value then.

Oh, I see Intel has released a new chip that is better than mine - does that mean they should upgrade me, or come to my house to professionally overclock my chip? No.

All I hear here is more self entitlement.

How do you judge if something is good or not if you have no idea what it's like. Last Light has some pretty glaring problems with it's Ranger Mode which I did not know about that need to be fixed with a patch not a £8.50 glorified DLC.

Your argument of Intel processors is not even relevant, as a new chip is just that, new. If this was Metro 3 being released no one would have problem but it isn't, it's Last Light Redux, the same game that was released just a year ago but tarted up a bit and the problems removed.

I don't have a problem with the Redux itself. I don't even mind paying to get the upgraded graphics. What I do mind is that the original Last Light is not getting the fixes Redux is promised, the things that have nothing all to do with the new engine.
Teelzebub 11th August 2014, 18:26 Quote
I'll be buying it, got the originals and the DLC's and I still play them.

You can't expect them to do it for free.
hrp8600 11th August 2014, 19:19 Quote
oh look a cow how can we milk it in a new way,
and make more money for less effort .
Pete J 11th August 2014, 20:09 Quote
Grr.

Those that are moaning about having to pay for the Redux versions are prime examples of tw@s ruining it for the rest of us. As AlphaAngel says, self entitlement. Don't want to pay for them? THEN DON'T BUY THEM!

The Metro series is fantastic. The more money they earn the better as that will hopefully mean a third Metro game. Metro last Light was probably the game of the year, beating high profile, high development cost games like Crysis 3.

I bought the Redux versions without hesitation as 4A Games are doing fine work.
Fracture 12th August 2014, 10:09 Quote
Vote with your wallets, not your internet egos
Maki role 12th August 2014, 10:56 Quote
Quote:
Originally Posted by SMIFFYDUDE

Your argument of Intel processors is not even relevant, as a new chip is just that, new. If this was Metro 3 being released no one would have problem but it isn't, it's Last Light Redux, the same game that was released just a year ago but tarted up a bit and the problems removed.

cough Devil's canyon cough

(Oh and the GTX 770 and under, bar the 750ti, oh and the R9 280X and under)
Teelzebub 13th August 2014, 14:32 Quote
Just bought them both How people can complain paying £16 for the two is beyond me?
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