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EA filtering non-5 star ratings for Dungeon Keeper

EA filtering non-5 star ratings for Dungeon Keeper

Dungeon Keeper Mobile has also come under fire from Dungeon Keeper's original designer, Peter Molyneux.

EA is making it harder to leave any ratings that are less than five stars on its mobile re-imagining of Dungeon Keeper.

Despite numerous negative reviews from the games industry, the game has an average rating of 4.2 out of 5 stars on the Google Play store thanks to some filtering methods employed by publisher EA Mobile.

When prompted for a rating on the game, players are given the option of leaving a 5 star rating, or a 1-4 star rating. Whilst the 5 star option takes players to Google Play to leave the rating as one would expect, selecting the latter option takes players to a different feedback screen asking 'what would it take to make Dungeon Keeper a 5-star game?' which only contains the options to email EA or skip the rating process.

Talking to Eurogamer, EA Mobile defended the system, claiming that it was designed to make it easier to send feedback to the company.

'We wanted to make it easier for more players to send us feedback directly from the game if they weren't having the best experience,' said an EA Mobile spokesperson. 'Players can always continue to leave any rating they want on the Google Play Store.'

Whilst it is true that users can leave whatever rating they want on the Google Play store, it does mean they have to say that they will leave a 5 star rating first and then change their mind when they get there.

Creator of the original Dungeon Keeper Peter Molyneux joined disappointed fans of the series in criticising the mobile re-imagining, slamming the time consuming resource farming.

'I felt myself turning round saying "What? This is ridiculous. I just want to make a dungeon. I don't want to schedule it on my alarm clock for six days to come back for a block to be chipped,"' said Molyneux, talking to the BBC.

The classic Dungeon Keeper was released in 1997 and spawned a single sequel two years later. A third Dungeon Keeper was planned but ultimately cancelled when developer Bullfrog decided not to make any more real-time strategy games.

Dungeon Keeper Mobile launched in December 2013 on Android and iOS.

12 Comments

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GeorgeK 11th February 2014, 09:37 Quote
Stories about this game (and EA in general) just seem to be getting more and more ridiculous...
Bindibadgi 11th February 2014, 09:44 Quote
AlienwareAndy 11th February 2014, 10:22 Quote
Quote:
Originally Posted by Bindibadgi
http://www.bbc.co.uk/news/technology-22801311

Didn't last long

Amazing. You've got thousands upon thousands of people screaming out for NFSU III yet they just continue on with their fingers in their ears and do the "la la la" ****.

It's really annoying. They need to learn to listen to their customers instead of continually publishing shite they don't want over and over again. Well, that and ruining games by making them always online and so on. It pisses me off I can't play with my Simpsons when I don't have a connection.
ChaosDefinesOrder 11th February 2014, 10:33 Quote
Wow, as if things weren't bad enough already, even the ORIGINAL CREATOR has slammed it!

Good job EA *slow clap*
Artanix 11th February 2014, 10:36 Quote
It still makes money, and that's the only way how EA rate success. I'm pretty sure the last few quarters they made better than expected profits.

People need to stop blindly pre-ordering games, and buying the extras and crap that you *shouldn't* have to pay for. Then maybe EA will listen.
Draksis 11th February 2014, 10:43 Quote
I truly wish there was some sort of quality control board for all games companies, so companies like EA could get slammed for pulling crap like this!

I mean I get that the game is crap, but don't pull rating manipulation stunts like that, just to get more suckers to buy the game.
runadumb 11th February 2014, 14:15 Quote
Whilst it is true that users can leave whatever rating they want on the Google Play store, it does mean they have to say that they will leave a 5 star rating first and then change their mind when they get there."

Or they could just rate the game from the store like any other app on.

I can't believe how much this story has been picked up over the media. I'd rather tell a developer why I don't like their game/app than leave a 1 star "itz shits" review like so many do.

I have zero intention playing the game as I find the current free to play model with time accelerating microtranstactions to be a total joke. Then again its not meant for me is it? Its meant for those that find this a satisfying experience. While those people pay this is going to get even worse.
Blackshark 11th February 2014, 15:20 Quote
Well run, I would be suprised if this type of behaviour does not run against Googles Ts n Cs.

Cant agree more with the later part of your post though.
Bloodburgers 11th February 2014, 16:10 Quote
It is amazing what you can get away with with various reviews systems etc which why as a retail company choosing a review system is important as many allow the company being reviewed to edit and vet all the incoming reviews which defeats the point in my opinion.

I persuaded my boss to implement a review system on our ecommerce site which the reviews can only be edited by the review company if it breaches their t's and c's. Now as a decent retailer i am proud to show this off and would much rather have a 90-99% approval rating than a 100% beacuse that <9% validates that its real feedback.

Reviews serve 2 key purposes;
1) inform the customer whether item/service is of value boosting sales
2) inform the retailer etc what they are doing right or wrong.

EA I fear have focussed on 1) and not the other.
demastes 15th February 2014, 06:36 Quote
BBC page says they have been voted the worst company 2 years running. yet idiot STILL buy their products. the mind boggles =S
Corky42 15th February 2014, 08:03 Quote
I vowed never to buy another EA game years ago, sadly not everyone can resist buying the latest COD or BF game, even when they probably know EA is going to treat them like a cash cow with things like DLC releases on day one.
ferret141 15th February 2014, 13:43 Quote
Quote:
Originally Posted by Corky42
I vowed never to buy another EA game years ago, sadly not everyone can resist buying the latest COD or BF game, even when they probably know EA is going to treat them like a cash cow with things like DLC releases on day one.

EA has definitely made me stop pre-ordering. Never again. The last game I pre-ordered that met or beat my expectations was BF:BC2.
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