Sony: "We can't guarantee security"
Sony has said it won't be able to guarantee security in the 'bad new world' of cybercrime.
Speaking to the Wall Street Journal Sony CEO Howard Stringer said that maintaining a secure system is a 'never-ending process...[but I don't know] if anyone is 100 per cent secure.'
Addressing accusations that the protections in place around the now-restored PlayStation Network, Stringer said: 'We had no reason to believe that our security was not good and still no reason to believe it because we have plenty of people looking at it.'
'We've learned that we just have to keep improving our security.'
Sony also defended itself over it's percieved slowness to publicly react or to alert users about the extent to which the PSN had been compromised.
'We were trying to find out in a very volatile situation what had happened and when we did we relayed it...If your house has been burglarized, you find out if you've lost something before you call the police.'
'We have to earn back the trust and loyalty we may have lost in this circumstance. That's our goal and that's one we have to reach,' Stringer said.
'Our case, unfortunately, is so large and the scale of the PlayStation Network so big that it's forced a lot of attention to be paid. In the long run, that'll be good for everybody.'
Let us know your thoughts in the forums.
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Discuss in the forums ReplyAnd no, I wouldn't run an inventory before calling the police!
If my house was broken into, whether something was taken or not, I'd phone the police first :/
Also, how did they not know that cyber-security is an ongoing battle that they're likely to lose already?
If somebody is making guarantees they cant uphold - thats different issue
However when it comes to our data seems they aren't quite so bothered - leaving it lying around unencrypted, then having to cheek to tell us it's not their problem - pointing out if you look in the terms and conditions the small print says they are not liable.
So far Sony all you've done is convince me the hackers are right - if the only way I avoid you wrecking my PC with your rootkits is to use hacks well what choice to I have. If the only way I can get my paid for bluray to play is by using hacks to strip the (unbreakable lol) DRM off it first well what choice to I have. If the only way I can protect my identity is by making sure you don't get all my details well then it looks like I'll not be signing up to Sony.
Honestly, one would at least expect sensitive customer data to be encrypted.
(By the way, shouldn't it be 'perceived' and not 'percieved'?)
Even after all this, with the PSN back online, Sony aren't fully encrypting the data they store, at least according to their FAQ.
And certainly if my house was buglarized I would phonerelize the police right away, what idiot would not? Americanisms accepted the content itself is senseless and treats Sony customers with contempt.
Yes, but if they encrypt everything well then they'll be unable to unencrypt it so you can see what information you've got stored, or they can have a reversible encryption, but in that case it'd be far easier for hackers to also reverse the encryption so there's little point.
NO YOU DON'T...... you call the police, then work out what you've lost.
And burglarized isn't a word, the word is burgled, I'm not normally a grammar Nazi but this just annoy's me.
Sony: "we're not secure, we know we're not secure, you know we're not secure, we may never be secure and there's not a lot you can do about it, if you want to continue using the Playstation network"
Thank you, come again.
lol it begins with a B for sure.
Could this may have been a strategic decision not to encrypt in order to save money in work time, space programing or some other benefit that might accrue to them? If so they took a big risk of injuring and upsetting customers!!
The thing is, When I try to remove my name & address from the sony playstation network, it wont allow it. It INSISTS on having an address even if I do not wish for it to be included. So, as it required an address I gave it one... Sony's UK customer services. Storing customer information that is not requried should be outlawed, preventing customers from removing their information should be illegal. :/
*facepalm*
famous last words sony....
One lesson learned a little too late.
LOL @ apostrophe added to annoys...
http://www.mcvuk.com/news/44380/Sony-suffers-frech-hack
http://www.eurogamer.net/articles/2011-05-18-sonys-psn-password-page-hacked
For times when even a double facepalm isn't suitable..
http://verydemotivational.files.wordpress.com/2010/02/129092786498235257.jpg
Shhhhh...... nobody noticed : )
http://www.videogamer.com/news/psn_password_reset_page_hacked.html
I couldn't tell if people were saying burglarized as some sort of Internet joke or they thought it was a real word...
Anyway, it's probably the best Sony can come up with. They can't declare everything to be safe in case they get hacked again, but they're trying to divert attention from the fact they stored everything in plain text.
They're caught between a rock and a hard place (granted a hard place they built themselves).
right.
American English, folks. It is indeed a word, just not one of yours.
nobody can guarantee security but the way sony have handled it so far stinks of arrogance and I dont like that one jot.
No obvious grammatical flaws, but you left out out the crucial part of the sentence which says what the accusations were... Total mindf**k!
buttsecked
Oooooh so it is! That makes much more sense. Could have guessed actually, American English does often tend to the longer versions of words. My younger brother was telling me recently when he toured America, the number of times he asked someone "Where's the loo?" only to be told "Erm, in the restroom".
It can happen anywhere and nothing is 100% secure so why people are complaining so much as if they had been personally violated or something along those lines, it is beyond me.
A simple patch to any part of the software can wreck havoc on that ecosystem. And oudated software is sometimes needed/used because it might be the only version that plays nice with rest of the running services. But who knows besides Sony. Until then I hope Sony's makes it a point hire the many experts that have come out the wood works to backseat drive their IT department with every news article that comes out on this whole fiasco.
they couldn't even guarantee a day of service when they made these comments.
Oh wow why did they choose to make hacker enemies lol .
Glad I only like some exclusive single player games on it so the psn network doesn't mean much to me, everything was crazily overpriced on it anyway, I just like the demos you could get through it.
Absolutely THIS.
Made me laugh, and my tea came out of my nose!
:D
Yeah that was a ridiculas thing for a rep to say, unbelievable.
Anyone who thinks that Sony did all they could/should do to prevent this ... just needs to read what they're saying about it, (like the above statement) to see that they are trying desperately to cover their own azz