Futuremark, the benchmarking giant formerly known as Mad Onion, has released updated versions of its 3DMark and PCMark benchmarking suites to fix an unexpected compatibility issue with Intel's latest X99 chipset.
Futuremark has released an update that resolves a compatibility problem causing its 3DMark and PCMark benchmarking suites to hang or crash on Intel's latest X99 chipset.
The X99 chipset and its associated Haswell-E processors are aimed firmly at enthusiasts who want the very best performance and aren't afraid to pay for it. Such customers often turn to benchmarking software to prove to themselves that their investment was sound, but early adopters with X99 hardware will have found that Futuremark's 3DMark and PCMark benchmarking suites were hanging or crashing outright.
The problem, Futuremark has explained, has been traced to SystemInfo, a component included in all Futuremark benchmark packages which is used to identify the hardware used in the host system. On X99 chipsets, this identification process can cause issues - but, thankfully, the company has spotted the problem and released an update.
Users who have installed 3DMark and PCMark via Valve's Steam digital distribution platform should receive the update automatically, while the standalone versions available from the Futuremark website have also been updated. To avoid having to reinstall a standalone 3DMark or PCMark suite, existing users can download SystemInfo
(MSI package warning) to perform an in-place upgrade and resolve the compatibility issue.