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Microsoft accused of another flawed Patch Tuesday

Microsoft accused of another flawed Patch Tuesday

Microsoft's latest Patch Tuesday releases have yet again contained broken patches, giving the company a success rate of just one month out of the last six.

Microsoft stands accused of releasing yet another series of flawed patches in what is to date the most disastrous Patch Tuesday run in the company's history.

Rather than releasing security updates and bug fixes as they are developed, Microsoft runs a regular rolling-release patch cycle it dubs Patch Tuesday - for, as the name implies, it occurs on the second Tuesday of every month. This gives system administrators a date on which they know they will receive patches for testing, and arguably gives Microsoft adequate time for testing the patches prior to release.

Sadly, that doesn't appear to have been the case recently. In recent months, the company has embarrassingly had to withdraw multiple patches for causing problems on customers' systems that are often worse than the security holes they attempt to fix. In August an Exchange patch was withdrawn, in July it was a faulty WMV patch, in June a badly-tested DLL update which caused processors to chug, and in April a file-system driver which repeatedly crashed client systems.

Now, September's Patch Tuesday batch can be added to the list, with users reporting numerous flaws spreading across five of the updates released this week. According to InfoWorld's analysis of customer support threads, users are seeing issues with patches KB2817630, KB2810009, KB2760411, KB2760588, and KB2760583.

The flaws reported include the folder pane in Outlook 2013 disappearing entirely and, worryingly, security patches appearing to install but failing to protect against the flaw - only to be re-offered by Windows Update the next time it is run, and again failing to install.

This latest gaffe by Microsoft means that of the last six months of Patch Tuesday updates, only one month has gone without a hitch - a hit-rate that is likely to leave many concerned about the company's plans to silently install updates in the background as part of the revamped patching process offered by Windows 8.1 when it launches next month.

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Cerberus90 12th September 2013, 12:22 Quote
I wonder if my recent crashes have had anything to do with this. All of a sudden started getting random BSODs stating uncorrectable hardware error.
Only had three in the last week, but that's three more than I should have had.
MrJay 12th September 2013, 12:24 Quote
That would explain the failed updates I've had on a new students laptop.

Bloody embarrassing having it system restore every time he tries to install updates.

I've had to turn auto-updates off for the time being.
Guinevere 12th September 2013, 12:47 Quote
MS Just can't get a break. But then again they are supporting and patching literally dozens of different windows versions at the same time. They're in a right pickle, but purely of their own making. What do they do to resolve the issue?

1. Release windows 8 that a lot of people felt they didn't need or want.
2. Produce two fundamentally different versions of windows 8.
3. Go with a third OS for mobile devices.

So rather than simplify things they've complicated them again. Opportunity lost.
tigertop1 12th September 2013, 13:08 Quote
For those of you experiencing repeat Microsoft update downloads on KB0588, 0583 and 0411 as I have done be aware that posts all over the world are complaining about this. I have gone allowed the download twice then hidden it in the log by right clicking on the duplicate downloads. That removes it from the download schedule and you still have the original downloa.

So fa I have not seen any response from Microsoft to fix the problem which must be worrying a lot of people who don't understand what is happening
GeorgeK 12th September 2013, 13:14 Quote
Hmmm - I'm sure it's not related by my PC won't boot this morning and it updated last night...
runadumb 12th September 2013, 13:55 Quote
I built my folks a new PC there (using my old parts) last week with a clean install of Windows 7 and it won't boot now. Something about "Hardware has changed", don't know if its related. I'm going to go down and look at it today.

My PC is running fine.
Salty Wagyu 12th September 2013, 14:37 Quote
KB2810009 keeps failing to install, supposedly an Access 2013 patch, but only got Word and Excel installed by custom installation. Had to hide the update for now to stop the notifications.
NethLyn 12th September 2013, 17:00 Quote
Quote:
Originally Posted by tigertop1
For those of you experiencing repeat Microsoft update downloads on KB0588, 0583 and 0411 as I have done be aware that posts all over the world are complaining about this. I have gone allowed the download twice then hidden it in the log by right clicking on the duplicate downloads. That removes it from the download schedule and you still have the original download

So that's what it was, on the PC where all the updates installed first time on the Tuesday (an immediate sign of a problem ), the repeats seem to be over - for now. I'll do the update hiding on the other one and see if that sorts it out.
Corky42 12th September 2013, 17:23 Quote
Best thing to do IMHO is turn off automatic updates, as since they changed to only releasing patches on the second Tuesday of every month its pointless having it check every day.
Then wait to see if there are any issues before running Windows update manually, until Microsoft get there act sorted out with this new faster release cycle.
Gareth Halfacree 12th September 2013, 17:49 Quote
Quote:
Originally Posted by Corky42
Best thing to do IMHO is turn off automatic updates, as since they changed to only releasing patches on the second Tuesday of every month its pointless having it check every day. Then wait to see if there are any issues before running Windows update manually, until Microsoft get there act sorted out with this new faster release cycle.
Patch Tuesday isn't new - Microsoft's been storing updates for the second Tuesday of the month for years. Since 2003, in fact. If it hasn't got used to it now, a decade on, what makes you think another few years will make any difference?
Corky42 12th September 2013, 18:00 Quote
Well i cant say for certain they will sort it out, i was trying to be unbiased ;)

And yes patch Tue has been around for years, but these problems seem to have become more frequent since they decided on this new faster release cycle. TBH IDK why Microsoft still set Windows update to check daily when as you said patch Tue has been going for years.
Nexxo 12th September 2013, 18:02 Quote
Quote:
Originally Posted by Guinevere
MS Just can't get a break. But then again they are supporting and patching literally dozens of different windows versions at the same time. They're in a right pickle, but purely of their own making. What do they do to resolve the issue?

1. Release windows 8 that a lot of people felt they didn't need or want.
2. Produce two fundamentally different versions of windows 8.
3. Go with a third OS for mobile devices.

So rather than simplify things they've complicated them again. Opportunity lost.

To be fair, Windows 8 and RT are essentially the same thing. Windows 8 is also a necessary release, and arguably late in the game. WP8 is different for the same reason that iOS is different from OSX.

What Microsoft could do is what Apple does: stop supporting older versions of the OS as soon as the new one comes out. See many patches for OSX Cheetah? But Microsoft is still expected to support Windows XP. People hold Microsoft to a higher standard, and sometimes I wonder if that standard is set unreasonably high.
Corky42 12th September 2013, 18:16 Quote
Quote:
Originally Posted by Nexxo
What Microsoft could do is what Apple does: stop supporting older versions of the OS as soon as the new one comes out. See many patches for OSX Cheetah? But Microsoft is still expected to support Windows XP. People hold Microsoft to a higher standard, and sometimes I wonder if that standard is set unreasonably high.

Cutting support for older version would be a big no-no for the corporate environment. This is probably one of the reasons why Apple struggles to gain ground (outside of the consumer market), in the corporate environment they need time to test updates/changes, and like to keep the status quo.
KidMod-Southpaw 12th September 2013, 18:40 Quote
Hmm, good thing I've not installed the latest updates yet.
coyote 12th September 2013, 18:40 Quote
Yes, I must be paranoid! I think M$ is doing this on purpose to get us to downgrade to 8. I don't think I'm nuts, but this is just a thought. The way they have been behaving lately, I wouldn't be surprised.
RedFlames 12th September 2013, 18:44 Quote
Quote:
Originally Posted by Corky42
TBH IDK why Microsoft still set Windows update to check daily when as you said patch Tue has been going for years.

Because other things [MSE being the main thing that springs to mind] are updated more frequently, there's also no set schedule for was/when [or indeed if] driver updates get pushed to WU/MU
Corky42 12th September 2013, 18:56 Quote
It didn't occur to me that other things get updated outside of this time frame
But afaik MSE sets up a scheduled task to update def's every hour. And even though i have never trusted drivers from WU, i guess this is how a lot of people update their drivers :|
LordPyrinc 12th September 2013, 22:47 Quote
16 pending updates, 9 of them for three different versions of MS Office, which I don't run. Oh well, turning them all off for now. Microsoft needs to get their crap together.
Gradius 13th September 2013, 01:30 Quote
Accused? They BLOW UP totally! Huge incompetents! M$ isn't the company it was anymore. They went much worse now.
SchizoFrog 13th September 2013, 02:40 Quote
I agree, Microsoft are as bad as most people's use of English on the internet these days. ;)

I find it funny that for those 'in the know' these updates seem to have caused people to suffer emotions from mild frustration to total apoplexy when the vast majority of users don't bother with WU often, if at all anyway. I have not heard any stories of these 'failed' updates (or repeating updates if you prefer) causing systems to fail so is it really that big of an issue?
I agree that things just aren't the same any more, but that can be said for almost anything whether for the better of for the worse. It has to be said that Windows is far more capable than it ever was and is expected to do so much more than it has ever before, not to mention handle infinitely more security threats. I wonder just how many 'holes' there actually were in older Windows versions but no one knew about them as there were far fewer people/malware looking for them.

As for people's comments about MS not being the same as a whole since Bill Gates left, I wonder what would happen to the MS share prices if it was announced that he was making a return...
Pete J 13th September 2013, 11:17 Quote
I had three updates that kept going in a download-install loop. IIRC one of them was an update for Excel 2003 (yup, still rocking Office 2003 here as later versions are rubbish). Like others, I ended up just hiding them.
impar 13th September 2013, 11:22 Quote
Greetings!

I am having two updates for MSO2007 fail on a machine here.
Corky42 13th September 2013, 13:11 Quote
Quote:
Originally Posted by SchizoFrog
As for people's comments about MS not being the same as a whole since Bill Gates left, I wonder what would happen to the MS share prices if it was announced that he was making a return...

Well it worked out well for Howard Schultz, Michael Dell, Steve Jobs and Larry Page.

And when a MVP feels the need to send a letter to the CEO asking for clarification on quality control, i would guess they know more about the problems than us.
impar 13th September 2013, 13:53 Quote
Greetings!
Quote:
Originally Posted by Corky42
And when a MVP feels the need to send a letter to the CEO asking for clarification on quality control, i would guess they know more about the problems than us.
From the link:
Quote:
Thats what I am having here.
RedFlames 13th September 2013, 14:00 Quote
The following usually fixes any stuck updates for me... might not work for office updates though...

Run in an elevated command prompt:
Code:
dism /online /cleanup-image /restorehealth
SchizoFrog 14th September 2013, 05:04 Quote
Just ran WU again on my system and MS seems to have pulled the updates that were causing the issues. I had the usual 3 waiting to be installed (after several tries, same as everyone else), rechecked WU and the 3 updates disappeared. Nothing to install now.
impar 14th September 2013, 10:26 Quote
Greetings!

Yep, same here.
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