Apple recalls faulty USB Type C cables

February 15, 2016 // 3:25 p.m.

Tags: #faulty #macbook #recall #type-c #usb-3 #usb-30 #usb-31

Apple has issued an official recall programme for USB Type C cables provided with its MacBook systems through June last year, following reports that they may fail - though thankfully without any risk of a fire, as is sometimes the case with power cable recalls.

Apple's 2015 MacBook refresh switched from the company's usual ports-a-plenty approach to something more minimalist, replacing everything - including the power socket - with a single USB Type C connector. Now, though, the company has found that it was shipping faulty cables - and it has pledged to make things right with a free replacement.

According to Apple's official recall page, the global recall covers all MacBook purchases equipped with a Type C connector - but not MacBook Pros, which use traditional power and USB 3 connectivity - purchased from its launch through to June 2015, along with any Apple-branded USB Type C cables purchased in the same time period. Thankfully, it's easy to tell if you're affected: the faulty cables feature only the text 'Designed by Apple in California. Assembled in China.' The replacement cables, by contrast, include a serial number.

The recall comes as rival Microsoft begins sending out replacements for its own faulty power cables, as supplied with the Surface Pro, Pro 2, and Pro 3 families of convertible tablet computers. Sadly, recipients of the replacements are not happy: the replacement cables are reportedly of a lower quality and significantly shorter than the ones originally supplied with the hardware.
Discuss this in the forums

QUICK COMMENT

WEEK IN REVIEW

TOP STORIES

SUGGESTED FOR YOU