Microsoft studies cyberchondria

Microsoft's research might lead to a HealthVault that not only stores your medical information but diagnoses you as well.

A study undertaken by Microsoft has revealed a dark side of browsing for medical information on the web: the snappily-titled 'cyberchondria'.

The survey, which the New York Times highlights as covering “health-related Web searches on popular search engines as well as a survey of the company's employees,” seems to have uncovered evidence of a widespread digital analogue (if there can be such a thing) to medical students' disease – the condition by which an overworked medical student will frequently consider him or herself to be suffering from the very maladies currently being studied.

Study leader, AI researcher at Microsoft Eric Horvitz, says that the problem comes from people treating a search engine as if it were capable of answering a question rather than just providing keyword-driven links to information. “People tend to look at just the first couple [of] results, [and] if they find 'brain tumor' [sic] or 'A.L.S.', that's their launching point.

An example of the issues this can cause for the cyberchondriac is in the example of searching for information on a recurrent headache: as many links are given describing the symptoms of a brain tumour as are given for the rather more likely case of caffeine withdrawal.

Estimating that around two percent of all queries to search engines are in some way health related, the study showed around a quarter of the one million individuals monitored searching for medical information during the sample period. A third of those went to to explore information regarding serious illnesses relating to their original search.

While Horvitz's message is clear – don't worry yourself into an early grave based on what the web might think you have, and consult someone with a medical qualification if you're unsure – the main outcome of the upcoming study of the results gathered will be for Microsoft to create a more expert-like search engine capable of giving 'answers' to queries of this nature rather than just blind links. Whether such a service would be of interest to those convinced they're suffering from some incredibly rare malady is something that Microsoft will have to think long and hard about.

Have you ever seen your doctor with a sheaf of Wikipedia entries, convinced that you're suffering from some impossible to spell ailment? Can you see a use for a service which attempts to offer medical advice without consultation or examination? Share your thoughts over in the forums.
Quote p3n 26th November 2008, 09:38
Surely the banner of 'hyperchondriac' is enough? ... I hate you Microsoft...
Quote dellboy 26th November 2008, 15:52
Surely that should be hypochondriac.
Quote steveo_mcg 26th November 2008, 16:15
Quote:
Originally Posted by dellboy
Surely that should be e-hypochondriac.

this is the 21st century after all

or for those who encounter this while using a Mac

ihypochondriac.
Quote TGImages 26th November 2008, 17:28
I'd actually be quite happy entering in my symptoms, answering question trees, etc. and getting some possible diagnosises. This year I got sick in late June and had reoccurring symptoms through October, seems to have gone away for most of November and is starting to come back the last few days again. I've seen 7 doctors (including 2 specialists), dozens of blood samples yielding around 60-70 tests, CT scans, xrays, etc.The best they can tell me is that I'm in great health... yet I still have this mystery illness. It really annoys me at how useless our (US) medical system seems to be. I've done much better at finding possible causes than any of the doctors have. I would welcome a system that allows me to anonymously generate self diagnosises that I could then discuss with a doctor.
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