Online retailers face large fines and prison terms if they sell age restricted games to minors.

Online retailers face large fines and prison terms if they sell age restricted games to minors.

The UK Trading Standards Agency is claiming that many online retailers are breaking the law as they fail to check the age of customers when selling games and, as a result, sell 18+ games to underage children regularly.

According to the BBC, an investigation lead by the Trading Standards Agency found that 90 percent of online retailers did not question the age of customers or that customers were easily able to circumvent what methods were in place.

The investigation involved volunteers between the age of 12 and 16 who worked with the Welsh authorities to try and expose the online shops which were in breach of the law by purchasing products rated for 18s or older.

The volunteers were successful in nearly every attempt to buy age-restricted games over the internet, buying 38 out of 40 items without problem.

Brandon Cook of the Trading Standards body warned that although parents and guardians have an important role to play, traders too have "a responsibility to make sure they have methods in place to avoid breaking the law by making under-age sales".

He added, "If traders cannot be sure the person they are selling to is over 18, then they should not be selling," and reminded traders that they face large fines and six month prison terms.

How can online retailers fulfill their job of checking ages with certainty? Tell us your ideas in the forums.
Quote Orlix 25th June 2008, 11:04
Oh that ine is easy to solve. Get ID to all citizens and allow access to the recotrds by the online companies... If the ID confirms the age then the sale is done. As it seems that parents are not doing their jobs then screw privacy.
Anyway. witht his study, are they not promoting illegal actions by actually using underage kids to do it? Is it not against some law that prohibits child labor for illegal things?
Quote mmorgue 25th June 2008, 11:17
What a complete waste of time and effort. A child could go buy a pencil and stab someone in the neck - does that mean no one below the age of 18 can buy a pencil without an adult present? What about eating utensils? Broken glass bottles? Clingfilm?

What about children reading the newspapers or watching news broadcasts which have graphic depictions and stories about celebrities being drunk and taking drugs, people being raped, political corruption, soldiers dying in war, etc -- where does it stop? Do we restrict all people at a certain age from buying/seeing these sorts of things as their content could be deemed "harmful" to their minds?

We're generating a culture of f**king p*ssies and wimps. Either people toughen up or parents, do you job -- *parent* your children and impart proper values and explanations as to what happens in the world around them so they can understand and deal with it.

It's not *our* jobs to do it for you or suffer having our liberties restricted because *you* the parents are useless...


<sigh, sooooo tired of this issue...>
Quote The Infamous Mr D 25th June 2008, 11:24
Wait a tick - don't you need to be over 18 to have a credit/debit card anyway? Without one, how the deuce would you purchase something online?? Someone correct me if I'm wrong...
Quote mmorgue 25th June 2008, 11:29
Quote:
Originally Posted by The Infamous Mr D
Wait a tick - don't you need to be over 18 to have a credit/debit card anyway? Without one, how the deuce would you purchase something online?? Someone correct me if I'm wrong...

Kids just take their parents' ccard from their wallet/purse and use it -- no critical pwd or security info needed that isnt present on the card

Easy.

<shrug>
Quote pistol_pete 25th June 2008, 11:31
I think you can get an Electron card when you're 16, which is like a debit card...
Quote liratheal 25th June 2008, 11:33
Quote:
Originally Posted by pistol_pete
I think you can get an Electron card when you're 16, which is like a debit card...

Yes - You can. They're more widely accepted now, too.
Quote Tris 25th June 2008, 11:39
you can get debit cards at like 16, or maybe earlier, my memory is a little hazy. I know i had one well before i turned 18 and got a credit card anyway.
Regardless, its still yet another parental responsiblity being shifted off on to other people by busybodies.
Quote naokaji 25th June 2008, 12:01
and how would that actually work? kids will just talk their parents into buying it for them...
Quote docodine 25th June 2008, 12:03
How dumb.

My parents don't even know how to buy things online. They rely on me (under eighteen) to make every purchase, and some of these purchases are for things that I can't legally buy.

This is like saying that it should be illegal for your parents to hand you money, and stand right behind you while you buy GTA IV, or some other age-limited product.

A few weeks ago, I was at Best Buy. I bought Counterstrike, which is rated M, and a music CD. (I was there alone). I bought everything without a problem, and right as the cashier handed me the bag, I informed him that he could be facing a prison term for what he just did. He started stuttering, (he was probably not even eighteen) and I just LOL'd and left.
Quote Arkanrais 25th June 2008, 12:19
here's a solution; stop selling games with any violence in them. god forbid someones precious snowflake actually sees any blood, hears a swear word or sees a nipple before they turn 13/16/18/whatever. besides everyone knows that violence was invented with video games and before they came around, you could leave a lion in a cage filled with gazelles and come back an hour later to find them singing Disney tunes.
Quote Bluephoenix 25th June 2008, 12:19
Entrapment much?
Quote Xir 25th June 2008, 12:26
Quote:
Originally Posted by mmorgue
Kids just take their parents' ccard from their wallet/purse and use it

Duh...so the card holder is responsible...means the parent, not the salesman.


Still, how to check on the web? If you've got access to an adults credit card, you'll probably have access to their ID as well :D
Heck they could even phone me, I sound like my dad on the phone since i was 14...according to his colleagues who just started blabbering away ;-)

...that was 20 years ago though
Quote iwog 25th June 2008, 12:30
The thing is its not just video games you can buy under age. Its films too, hell I remember buying Fight Club online when I was 15. I'd dont see why the focus is just on video games other to promote them as the new evil.
Quote Timmy_the_tortoise 25th June 2008, 12:34
That's ridiculous. It's entirely the Parent's responsibility. Whether it's a 16 year old with a Visa Electron, or a 12 year old with his Dad's MasterCard.. The parent's should know what their kids are doing.

The e-tailers should not be held accountable.
Quote Stuey 25th June 2008, 12:47
There is one good way to put an end to this...

Force violent game recipients to sign for the package.

That's what a few vendors here do with 18+ merchandise such as knives and the such.

Way back when I worked at a supermarket, I had 16 year old girls trying to buy beer and wine coolers for their "grandma" who was outside or at home. They presented me with a food stamp card or credit card, and I'd still flatly deny them. As such, even if somehoe people claim that their parents authorized the credit card use or whatever, it is still up to the game vendor to ensure the buyer is of an appropriate age.

There is no way to implement any sort of age check. What do porn sites or graphic imagery sites do? "Click here if you're over 18, click there and go away if you're under 18."

Require a delivery signature and it might annoy people enough to have their friends or parents buy the game for them at a brick & mortar store.

All of you saying that a parent should know what a kid is doing is right. BUT c'mon, kids don't play by the rules.
Quote Gareth Halfacree 25th June 2008, 13:00
Quote:
Originally Posted by Stuey
Force violent game recipients to sign for the package.
I'm confused... What's to stop the kid signing for the package? Signed-for deliveries 'ere get a squiggle from one of the admin staff, and the delivery bloke couldn't care less - as long as he's got ink on the form that's good enough for him.
Quote Timmy_the_tortoise 25th June 2008, 13:00
I've altered my stance.

The law said that it's the retailer's responsibility.

However, it SHOULD be the parent's responsibility.
Quote pizan 25th June 2008, 13:20
Quote:
Originally Posted by mmorgue
Quote:
Originally Posted by The Infamous Mr D
Wait a tick - don't you need to be over 18 to have a credit/debit card anyway? Without one, how the deuce would you purchase something online?? Someone correct me if I'm wrong...

Kids just take their parents' ccard from their wallet/purse and use it -- no critical pwd or security info needed that isnt present on the card

Easy.

<shrug>

yes thats true but here in the Us (idk Uk laws) thats called fraud and it can be felony maybe the cops should arrest the kids?...and some online retailers such as newegg have you set a password for your card number
Quote Timmy_the_tortoise 25th June 2008, 13:25
Quote:
Originally Posted by pizan
Quote:
Originally Posted by mmorgue
Quote:
Originally Posted by The Infamous Mr D
Wait a tick - don't you need to be over 18 to have a credit/debit card anyway? Without one, how the deuce would you purchase something online?? Someone correct me if I'm wrong...

Kids just take their parents' ccard from their wallet/purse and use it -- no critical pwd or security info needed that isnt present on the card

Easy.

<shrug>

yes thats true but here in the Us (idk Uk laws) thats called fraud and it can be felony maybe the cops should arrest the kids?...and some online retailers such as newegg have you set a password for your card number

It's illegal here too, but it's the kid's parent's card.. they're hardly going to rat-out their own offspring.
Quote mmorgue 25th June 2008, 13:38
Quote:
Originally Posted by pizan
yes thats true but here in the Us (idk Uk laws) thats called fraud and it can be felony maybe the cops should arrest the kids?...and some online retailers such as newegg have you set a password for your card number

Yes but a minor using their parents' ccard in an online transaction is rarely going to be prosecuted -- more of a reprimand for the guardians NOT monitoring their child's actions/behaviours.

Quote:
Quote:

Originally Posted by mmorgue View Post
Kids just take their parents' ccard from their wallet/purse and use it
Duh...so the card holder is responsible...means the parent, not the salesman.


Still, how to check on the web? If you've got access to an adults credit card, you'll probably have access to their ID as well
Heck they could even phone me, I sound like my dad on the phone since i was 14...according to his colleagues who just started blabbering away ;-)

...that was 20 years ago though

<sigh> No, no - I *meant* in an online situation -- I didnt mean little Timmy walked up to the BestBuy or HMV shop with Papa's ccard - Of course in that situation it shouldnt work as you're right, it isn't 20 years ago when that may have worked.

I meant they purchased the goods online, which is where this whole debate was originating from -- the fact that retailers don't have online security measures to ensure the buyer IS the age their ccard says they are.

The whole issue is that minors can nab their parents' ccard, hop onto the interwebbtubes and buy GTA IV without any form of age check as the card itself IS the age check and the idiot law makers want to reolve the issue by implementing either stricter guidelines on games or the content and types of content in those games.

All because parents arent instructing their children on what is and isn't acceptable behaviour at an early age, and are instead leaving it to the govt, media and other non-family related officials to make the decisions. Which invariably ends up withus getting fuct over "for the sake of the children".

F*ckin' breeders...
Quote Agent_M 25th June 2008, 13:53
i don't understand why they are only focusing on video games... I've ordered mead off the net from a site that sold loads of other alcohol and they had no security checks to see if your 18.
also couldn't you just do it through a supermarket too? order loads of violet games films and alcohol and when they deliver it just say, my parents are out if they ask. :)
Quote supaste 25th June 2008, 13:58
Sigh, these agencies that filter out anything good which comes from the media piss me off. If only they would understand that all these things do not corrupt children's minds, or at least teenages. Why is it that people are allowed to go out and have sex many years before they are 18 but for them to see this on a telivision screen is harmful.
Quote Timmy_the_tortoise 25th June 2008, 14:08
Quote:
Originally Posted by supaste
Sigh, these agencies that filter out anything good which comes from the media piss me off. If only they would understand that all these things do not corrupt children's minds, or at least teenages. Why is it that people are allowed to go out and have sex many years before they are 18 but for them to see this on a telivision screen is harmful.

It should be down to the parents to decide whether their children are mature enough/ready to see things like that.
Rather than the responsibility being laid on the retailer to make sure no one under 18 buys it.

Although, if we had that system, I'm not sure how well most parents would make such decisions. Actually.. I'm pretty sure a lot of them would be very bad at it.
Quote -=Nemes1S=- 25th June 2008, 16:30
Anyone else think that this study 'MAY' have been payed for by companies that do not have websites and are losing out to lower price on-line alternatives??
Quote Cupboard 25th June 2008, 20:13
I have had a Solo card since I was 13 which allowed me to buy pretty much anything online and have never had any from of ID check even though the cards is for under 18s only (pretty much)
And who exactly are they going to lock up if something is sold? Presumably in a normal shop it is down to whoever sold the thing so that means they are going to be locking up servers?!
Quote whisperwolf 25th June 2008, 22:33
Perhaps all online shops, supermarkets and small traders for 18 rated movies, games and alcohol and cigarettes should oly allow transactions via credit card. Visa and Mastercard only. this allows the retailers to say they were, to the best of their knowledge only selling to over 18's. Then if kiddies do use parents cards its down to the parents to police the use of their own wallets. If I'de tried using my parents cards when i was 15, i'de have been on the way to whooping street
Quote LeMaltor 25th June 2008, 22:55
I suggest online retailers require all purchases to be made in person at their stores, have I won a prize for my solution? :-)
Quote Major 25th June 2008, 22:59
I suggest everyone to stop moaning like little idiots and discuss things usefull. :/

(Talking to UKTS)
Quote LordPyrinc 26th June 2008, 00:21
Without a fingerprint (assuming there is a database entry to match to), or a DNA sample (ways around this even), there will never be a way to authenticate that a purchaser online is who they are supposed to be regardless of age.

Parents need to step up to the f***in plate and be aware of what their kids are doing. However, I don't believe that you necessarily have to be 18 to play a rated M game, but in that case the parents need to make the judgement call on whether their kid is mature enough to play the game.

It is not games that lawmakers really need to focus on right now. The most disturbing trend is the social networking sites that young people are using these days. Our local Public Broadcasting Station had a very eye-opening special on this. The online bullying, humiliation, leading to real world retaliation. Kids giving out personal info without really thinking/knowing about the potential consequences. Predators posing as young people on these sites. These issues are far more important than a 16yr old buying a rated M game.

True evil is out there, but games and movies don't cause it.
Quote Amon 26th June 2008, 04:16
There is one popular, secure, and anonymous payment option that is--mostly--without age or credit restrictions:

Paypal.

If they want to employ some system of age verification onto online retailers, then just enact some age validation system against the Paypal account holder.
Quote naokaji 26th June 2008, 08:51
Quote:
Originally Posted by LeMaltor
I suggest online retailers require all purchases to be made in person at their stores, have I won a prize for my solution? :-)

I coudnt agree less, why? lots of stuff cant be bought anymore in retail shops, often buying online is the only way, so you would completly ban certain products for everyone.

Quote:
Originally Posted by Stuey
it is still up to the game vendor to ensure the buyer is of an appropriate age.

yes and there is the main problem, some do enforce age limits, but the shop across the street wont.. point is, companies dont like to turn down money so many shops rather risk the fine than turning down a customer.
Quote LeMaltor 26th June 2008, 10:01
Quote:
Originally Posted by naokaji
I coudnt agree less, why? lots of stuff cant be bought anymore in retail shops, often buying online is the only way, so you would completly ban certain products for everyone.

That's kind of the solution UKTS seems to want though :p Save the kids etc
Quote Sark.inc 26th June 2008, 10:42
Quote:
Originally Posted by whisperwolf
Then if kiddies do use parents cards its down to the parents to police the use of their own wallets. If I'de tried using my parents cards when i was 15, i'de have been on the way to whooping street

And thats how it should be, i don't know how most of these kids get away with it.
Quote Cptn-Inafinus 29th June 2008, 11:15
Ban everything.

Just everything.

Even air. Then there will be no one to make, buy or sell the games. Problem solved.
Quote 3dHeli 1st July 2008, 14:15
My 9 year old cousin was bought 18+ games by his parents. Not on purpose on their part, they simply didn't have any idea about computer games and the thought never occured to them, nor did they see the age requirement on the box as a form of restriction, rather advice for what age group the game was suited to (like Lego might say for ages 4+). I would have thought this is a common occurance.
Quote InSanCen 1st July 2008, 23:07
Quote:
Originally Posted by mmorgue
What a complete waste of time and effort. A child could go buy a pencil and stab someone in the neck - does that mean no one below the age of 18 can buy a pencil without an adult present? What about eating utensils? Broken glass bottles? Clingfilm?

What about children reading the newspapers or watching news broadcasts which have graphic depictions and stories about celebrities being drunk and taking drugs, people being raped, political corruption, soldiers dying in war, etc -- where does it stop? Do we restrict all people at a certain age from buying/seeing these sorts of things as their content could be deemed "harmful" to their minds?

We're generating a culture of f**king p*ssies and wimps. Either people toughen up or parents, do you job -- *parent* your children and impart proper values and explanations as to what happens in the world around them so they can understand and deal with it.

It's not *our* jobs to do it for you or suffer having our liberties restricted because *you* the parents are useless...


<sigh, sooooo tired of this issue...>

My god! I'm not the only one! WooHoo!

What happened to Freedom of Choice? Responsibility, Respect?

Soon you will need a License to buy anything other than BubbleBobble.

I pity my Daughter, she'll grow up thinking this kind of Needless Restriction is Normal.
Quote cpemma 2nd July 2008, 00:10
Quote:
Originally Posted by mmorgue
Quote:
Originally Posted by The Infamous Mr D
Wait a tick - don't you need to be over 18 to have a credit/debit card anyway? Without one, how the deuce would you purchase something online?? Someone correct me if I'm wrong...

Kids just take their parents' ccard from their wallet/purse and use it -- no critical pwd or security info needed that isnt present on the card

Easy.
You're missing the point of the Trading Standards demonstration. The underage "customers" used postal orders to buy goods - no deception (such as using an adult's credit card) is allowed in TS stings. The e-tailers targeted were ones using auction sites, most made no attempt to check age.
Quote:
Originally Posted by Stuey
All of you saying that a parent should know what a kid is doing is right. BUT c'mon, kids don't play by the rules.
A realist. Parents need help enforcing the rules they believe are right, instead they fight constant pressure on each rule because someone, somewhere, thinks they know better.
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