EK Water Blocks has announced an immediate recall of its Predator 240 and 360 all-in-one liquid cooling systems, following the discovery that the loop isn't as sealed as promised and risks liquid leaking out.
Announced back in August 2015
, the Predator family makes up the company's first-ever all-in-one liquid cooling offering. Based around 240mm and 360mm radiators, with the latter available featuring a built-in quick-disconnect system compatible with the company's other liquid cooling products, the relatively low cost of the platform compared to building a custom loop plus EK's reputation in the liquid cooling industry led to considerable interest.
Unfortunately, early adopters appear to have been bitten by a serious design flaw. EK has confirmed that all three launch models of Predator system - Predator 240, Predator 360, and Predator 360 with Quick Disconnect - run the risk of leaking cooling liquid, potentially frying other components in the system.
As the company received reports of leaks, it initially believed the problem to be limited to a small number of faulty units. As failures mounted, however, EK has been forced to admit that it's a problem across the entirety of its Predator output between October and December 2015 - every unit in the channel so far, basically. The problem has been traced to the O-ring assembly between the copper cold plate and bracket on the water block - doubly embarrassing for the company, which was founded specifically to build high-quality custom water blocks. EK claims that it is currently seeing reports of leakage from one in 10 units sold through.
'We are warning all customers of EK XLC-Predator units to discontinue use of [the] cooling device and contact EKWB for replacement unit or refund,
' the company explained in its statement
on the recall. 'EKWB is taking full responsibility for this issue and will be: Replacing or refunding all returned units to the customers; Refunding the customer any computer component damage created by a leakage. EKWB has redesigned and released a new version of EK-XLC Predator (Revision 1.1) on the 4th of January 2016 that prevents any leakage under normal working modes. All customers with Revision 1.0 units will be offered a replacement R1.1 unit or a full refund.
Anyone with an EK Predator cooling system is advised to uninstall it and contact the company at their earliest convenience.