MS: "The worst Xbox 360 failures are behind us"

Written by Joe Martin

February 18, 2009 | 10:53

Tags: #aaron-greenberg #red-ring #rma #rrod #xbox-360

Companies: #microsoft

Nearly every Xbox 360 owner has had issues with their console at some point, whether it's faulty disc drives, corrupted hard drives, stolen accounts or the dreaded red ring of death. As a console the Xbox 360 has faced its share of challenges and Microsoft has been forced to pay for them.

The good news though is that, according to Microsoft's Aaron Greenberg, the worst of these problems are behind us now and things can only get better from now on.

"We've improved that [repair] process," Aaron told Edge Online. "It's very quick, and they may upgrade your system with the latest technology. So that works really well."

"What it comes down to is isolating and figuring out the issue," Greenberg added, "fixing the issue, and the more that we can fix the issue, and know it's fixed, then we're good going forward. We've put the worst behind us on this, but we know there are a few lagging systems, and so we want to take those and make it right."

Microsoft are understandably eager to quell doubts over the hardware issues of course, what with the company facing more than one class action lawsuit over the problems.

Do you buy it? Will the Xbox 360 really be more stable from now on, or will you be hanging on to your towels for a while yet just in case? Let us know your thoughts in the forums.
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