bit-tech.net

Just Cloud is a terrible backup service

Posted on 23rd Jan 2013 at 13:33 by Antony Leather with 50 comments

Antony Leather
So, I’ve been duped. The story began in my quest for a hefty online backup service. I was after something in excess of 100GB to backup my important photos and other paraphernalia – stuff I’d probably shed a few tears over if the house was burgled or burned down.

Needless to say, anything like that isn’t totally safe in your home, even if it's backed up. And not one to go through the palava of dumping stuff onto an external backup drive and leaving at my parent's house, I was also happy to ditch the idea of buying a 2TB drive and shoving it in the shed and investigate online backups instead.

There are plenty of unlimited services available, but one in particular seemed fresh and new and well, too good to be true basically. What an idiot. At least that’s what I told myself initially but then I realised that not all the reviews I’d read of Just Cloud were on what I later found to be affiliate websites. Some were well-known review websites, whose editorial teams had either not used the package in its retail entirety or, well, no I’m not even going to go there.

One site I’m now particularly loathe to even think of is www.toptenreviews.com and its seemingly decent roundup of online backup services which included the likes of Dropbox and Carbonite.

Just Cloud came out on top, with the only ‘con’ being ‘The service doesn't provide technical support via telephone.’ I can’t tell you how wrong that is. By far my main gripe, given how many websites seem to rave about Just Cloud's great value at less than ten bucks a month for unlimited storage and amazing features, is that it’s nothing of the sort. At least not if you want all the features and a decent service.

Ten bucks buys you a decrepit, painfully slow and generally poor backup service. But about five minutes of exploring I saw the first pop-up appear saying I could get a faster backup for X amount more cash a year, or add more than one computer to the backup service for, you guessed it, more cash.

Just Cloud is a terrible backup service
Click to enlarge

This went on and on, until I realised that unless I paid through the nose for numerous extra features, the service was in my view completely and utterly useless, inferior to its competitors and therefore terrible value if you were an idiot and paid for all these unknown extras on top of the usual annual fee. Strangely, nothing is mentioned about this in reviews (nor on Just Cloud's website).

Having hit a brick wall, I then tried to cancel. I spent the next half an hour finding out how on earth to do this and eventually found I had to email them to cancel. This took at least four attempts, each time being met with a generic response about me maybe having trouble and could they assist me.

Somehow they didn't seem to get the message I felt ripped off and wanted my money back. I was then offered six month’s free backup credits, whatever they are, before finally being given a URL to a secret-looking website, not accessible from my actual Just Cloud account, where I was finally able to cancel. Of course by this point I could also kiss goodbye to my refund as well as any self-respect.

Rant over. To sum up, beware of Just Cloud and any review or forum user preaching its wonders. Dig hard enough and you’ll find hundreds of other unfortunate victims of this terrible and misleading service.

Which online back services do you recommend? Have you ever encountered a service like this? Let us know in the forum.

50 Comments

Discuss in the forums Reply
vaderag 23rd January 2013, 14:46 Quote
I use skydrive. It's fantastic. Not 2TB to be sure, but have have 125Gb after buying a 100Gb upgrade and it works great.
I'm also using crashplan, which is okay, but a bit slow...
supaste 23rd January 2013, 14:51 Quote
It's important to distinguish between a backup service and cloud storage like skydrive and dropbox.

For dedicated back-up I would recommend crashplan ...NASA use it!
proxess 23rd January 2013, 14:54 Quote
CloudPT. 16GB free and is FAST because it belongs to my ISP (don't know how it behaves outside the ISP though).
Chicken76 23rd January 2013, 15:26 Quote
I can't recommend from experience, but it's worth checking out BackBlaze.

They use open source and in-house built software, and they documented how they built their storage pods cheaply, complete with the bill of materials and CAD designs. At least for that they're worth some attention.

Oh, and they offer unlimited storage space for $5 / month.
barrkel 23rd January 2013, 15:35 Quote
CrashPlan.

You don't even *need* to buy cloud storage for it, if you know someone with spare space, and they're willing to store stuff for you (perhaps you could do the same back). Backups are encrypted, and like I say, can work on a peer to peer basis as well as to CrashPlan's cloud service.

As it's Java, I can run it on Windows, OS X, Linux and Solaris - my NAS is ZFS on Solaris, and CrashPlan backs up my data there too. And because CrashPlan capable of backing up to more than one location, I back up my main PC to two locations using CrashPlan: the cloud, and my NAS. That way, if it's just a matter of deleted files, I can get them back very quickly, while still having the security of a remote backup.

For me, Mozy / Carbonite / etc. are no competition at all.
Guinevere 23rd January 2013, 15:40 Quote
JustCloud.com? No wonder! I would have expected nothing but a sub par offering with a bit of up-sell to fix it on the side.

Why on earth did you not go for one of the better established players? Crashplan, Carbonite, Mozy, Backblaze, Databaracks? To name but five in no particular order.

"Fresh and New" isn't what you want for online backup.

Also. I think this article is not up to the usual BT standards. It's not a professional critique of a service but a personal rant without any facts and figures to back up the claims being made. I don't doubt the experience you had Antony as it mirrors what is said elsewhere but a little less rant and a little more fact would have been more appropriate.
CampGareth 23rd January 2013, 16:19 Quote
I've tried both Backblaze and Crashplan, the latter of which I'm currently using. I switched because I get quite a bit more control with Crashplan and also the family pack is quite nice for me since I have a laptop, desktop, NAS, then three other machines for my parents. 12 bucks/mo beats 30 bucks on backblaze.

*edit* My only complaint with Crashplan and this might be caused by something else, I have 6.5mbit/s up but I'm only getting 200KB/s uploaded. Could be the university capping me, could be slow drives, could be a lack of CPU power for encryption/compression, I haven't really tried to trace it yet.
AlexB 23rd January 2013, 16:21 Quote
We use dropbox - it works fine for what we need.
Hg 23rd January 2013, 16:47 Quote
I use SugarSync been using it for years now and on there free package but racked up 15GB of space now which does me fine, although there paid packages are rather cheap too.
I love the fact that you can sync multiple folders across multiple platforms and the new beta feature shows your storage space as a networked drive in explorer which is a great idea.
blacko 23rd January 2013, 16:59 Quote
i don't have anything worth backing up :-(

i need a hug.
Combatus 23rd January 2013, 17:27 Quote
Quote:
Originally Posted by Guinevere
JustCloud.com? No wonder! I would have expected nothing but a sub par offering with a bit of up-sell to fix it on the side.

Why on earth did you not go for one of the better established players? Crashplan, Carbonite, Mozy, Backblaze, Databaracks? To name but five in no particular order.

"Fresh and New" isn't what you want for online backup.

Also. I think this article is not up to the usual BT standards. It's not a professional critique of a service but a personal rant without any facts and figures to back up the claims being made. I don't doubt the experience you had Antony as it mirrors what is said elsewhere but a little less rant and a little more fact would have been more appropriate.

They were all more much more expensive - I was looking for 100GB+ of storage and at face value Justcloud seemed to offer more features too, plus, while it was new, it had been reviewed not just by dodgy sites but by several well-known, respectable ones too. It wasn't all rant to be honest :D - I did mention the cost, the fact it was painfully slow without the upload speed upgrade, the fact the roundup I read at www.toptenreviews.com is highly suspect and that the basic package being devoid of many features other services include as standard. It's also true there's nothing to tell you this before you sign up. Sorry I didn't include more factual evidence but it's not a review or feature or professional critique. It's a 600 word blog so part personal opinion/rant, part factual info is part of the course :D
Phalanx 23rd January 2013, 17:32 Quote
Amazon Glacier S3.
Funky 23rd January 2013, 18:04 Quote
Quote:
Originally Posted by Guinevere
JustCloud.com? No wonder! I would have expected nothing but a sub par offering with a bit of up-sell to fix it on the side.

Why on earth did you not go for one of the better established players? Crashplan, Carbonite, Mozy, Backblaze, Databaracks? To name but five in no particular order.

"Fresh and New" isn't what you want for online backup.

Also. I think this article is not up to the usual BT standards. It's not a professional critique of a service but a personal rant without any facts and figures to back up the claims being made. I don't doubt the experience you had Antony as it mirrors what is said elsewhere but a little less rant and a little more fact would have been more appropriate.
Great, when you feel down and like you've been had over, maybe lost a few quid.
You can always rely on some know it all to make you feel better.
Get over it. It's a blog!
Quote:
Originally Posted by blacko
i don't have anything worth backing up :-(


i need a hug.
Haha me to. I have 25 gb of Google drive nearly empty. Just a few game saves and license keys:)

I feel your pain, we've all been had at some point. Now where did i put that £2000 vacuum cleaner
pbryanw 23rd January 2013, 18:24 Quote
Another vote for Crashplan - it's got unlimited space, the software is very good and the support is pretty good from my experience.

I'm now on Mozy, as I was getting slow upload speeds from Crashplan for a while. However, I'll be going back to my former cloud backup service once my subscription with Mozy ends as it's not a patch on Crashplan. The only thing in Mozy's favour are the upload speeds as Crashplan's servers, I believe, are based in the US.

Here's a good article on Ars Technica about Crashplan:

http://arstechnica.com/information-technology/2012/05/crashplan-is-cloud-backup-for-literally-everyone/
Farfalho 23rd January 2013, 19:24 Quote
I have Dropbox, Skydrive, Google Drive (2 accounts), Box, MediaFire, Photobucket and Vodafone Cloud.
Photobucket can be used only for images since it doesn't have a limit to how much you can upload of it.
MediaFire is the one I using as cloud/backup storage because the free account provides 50GB, it looks simple and easy to use, I'm still exploring.
Skydrive is pretty much straightforward as Google Drive, every folder is set to private and the sharing options are very restrict to prevent unwanted sharing. Box is another service which I still have to explore.
Dropbox I try to avoid its use because I have some considerable space but it has an expiration date so I'm waiting to see the real storage space.
Vodafone Cloud works as the smartphone backup/cloud storage albeit I can use it via browser and like a normal cloud storage.
dansus 23rd January 2013, 20:51 Quote
Carbonite, MediaFire.
AmEv 23rd January 2013, 22:09 Quote
Ubuntu One.

Windows, Mac, Linux (GTK and QT), Android, iOS, Web clients. 5GB free, extra 20GB from referrals.

Fast in US, even though servers are in Europe.
Snips 23rd January 2013, 22:40 Quote
Let's not forget you can use http://www.pcworld.co.uk/gbuk/knowhow-cloud-1tb-backup-share-service-13730030-pdt.html

..........Pfffhahahahahahahahah, I'm just f*$%in' with you!

My mate went in to pick up one of those web only 1tb usb3 hdd for £49.99 the other day and got hammered by the sales dude claiming it was the best back-up cloud storage in the country and he wouldn't need the hdd even though the physical storage was 3 times cheaper!
Atomic 23rd January 2013, 23:26 Quote
Quote:
Originally Posted by Phalanx
Amazon Glacier S3.
I'm using Glacier also now, got almost 600GB on it and my monthly bill is less than $7.

Yes it will cost me money to download it ALL again (roughly £60) should my NAS fail, but for the price it can't be beaten for bulk backup.
BurningFeetMan 23rd January 2013, 23:33 Quote
I <3 SpiderOak. It's awesome. There was a couple of teething issues with it, but otherwise it does the job.
yougotkicked 24th January 2013, 02:45 Quote
My work uses crashplan to secure grant-funded research data. Works great.
Griffter 24th January 2013, 09:17 Quote
my work gave me a 32gig flash stick to use as backup. lol
ultrastapler 24th January 2013, 11:24 Quote
I have 150Gb+ backed up with Backblaze for $5 a month. What was it that Just Cloud were offering that was worth the extra?
sotu1 24th January 2013, 12:02 Quote
Can we get a proper Bit-tech review on cloud storage and which is best for value/rare use/frequent use etc?

That's the sort of thing you guys would do well :)
law99 24th January 2013, 12:13 Quote
Quote:
Originally Posted by Guinevere
JustCloud.com? No wonder! I would have expected nothing but a sub par offering with a bit of up-sell to fix it on the side.

Why on earth did you not go for one of the better established players? Crashplan, Carbonite, Mozy, Backblaze, Databaracks? To name but five in no particular order.

"Fresh and New" isn't what you want for online backup.

Also. I think this article is not up to the usual BT standards. It's not a professional critique of a service but a personal rant without any facts and figures to back up the claims being made. I don't doubt the experience you had Antony as it mirrors what is said elsewhere but a little less rant and a little more fact would have been more appropriate.

It's a blog piece???
Xir 24th January 2013, 13:04 Quote
I prefer the "backup at parents house" Method
law99 24th January 2013, 13:16 Quote
Quote:
Originally Posted by Xir
I prefer the "backup at parents house" Method

I hate the idea of a cloud service not owned or administrated by me... so I concur. But it's not for everyone.

I personally think it is good that blogs like this exist. Whether people think it is an opinion piece or not, this users experience would not be heard amongst the drudgery of marketing social media and Press Release spin for all the Google weighting in the world they generate. Sites like this are independent and, within certain categories, reputable, with demonstrably knowledgeable readers.

So not only does the article establish some "cons" washed over by less convincing sources, but the contribution by readers adds more value than leagues of those one sided comparison charts that marketing inevitably use. I should know... I've written a few in other industries. Luckily for me though, my company(that I work for) is platform agnostic, so I have the complete opposite task assigned to me; create balance where there is some and "for god's sake Lawrence, don't piss anyone off."
StoneyMahoney 24th January 2013, 13:51 Quote
I can't recommend a backup service but I can name one to stay away from - Jungle Disk. It's a collaboration between Rackspace and Amazon EC1 and seems to have been very popular in the past, but prices have been steadily going up while support and development are pretty much at a standstill now. Avoid.
StoneyMahoney 24th January 2013, 14:00 Quote
Quote:
Originally Posted by sotu1
Can we get a proper Bit-tech review on cloud storage and which is best for value/rare use/frequent use etc?

That's the sort of thing you guys would do well :)

I can speak from experience that the quality of any cloud service is very heavily dependent on the quality of your Internet connection and the software they provide. Packet loss and instability have actually caused just as many problems as a lack of bandwidth and I've found that the software provided to upload to cloud backups is extremely immature compared to "real" convention backup programs.

The most common problem I've had is my client's scheduled backups stalling without any kind of notification that anything went wrong, or other issues that have gone unlogged and unnotified that any backup system worth it's salt would have kicked up a massive stink about. I've no doubt that this will get a lot better over time, of course.
aoakley 24th January 2013, 14:25 Quote
I use Elderly Parents' Study. EPS does require some initial investment; I bought two identical SATA hard drives with matching removable caddies, and fitted one of them to a spare 5.25" bay in my tower case. By the ingenious technique of Visiting Elderly Parents At Least Once A Month, one drive is retrieved from Elderly Parents' Study whilst the other is deposited. The peak data transfer rate is as close to SATA-II as my motherboard and drives will allow, although there is some considerable latency as I drive the 50 miles up the motorway to visit them. The service provides additional benefits which prolong the life of Elderly Parents; these include Checking The Best Before Dates Of The Food In Their Fridge, Checking Their Central Heating Works and Encouraging Them To Use The Bus Rather Than Letting The Myopic Old Dears Drive, but unfortunately these are manual processes. There is a long-term plan to relocate the datacentre to somewhere more convenient, whilst remaining outside any potential incident radius, but there is a considerable negotiation protocol which needs to be processed first.
aoakley 24th January 2013, 14:28 Quote
I note I'm the second person on this thread to use this technique (see post from Xir above). It really is very, very effective and thoroughly recommended.
steveo_mcg 24th January 2013, 14:47 Quote
I go for the Leave In the Office methodolgy personally. I'm required by my boss and wife to attend the off-site (almost) every day so backups can be refreshed at smaller intervals.

Never underestimate the bandwidth of a bag full of usb sticks.
Fingers66 24th January 2013, 15:05 Quote
Quote:
Originally Posted by aoakley
I use Elderly Parents' Study. EPS does require some initial investment; I bought two identical SATA hard drives with matching removable caddies, and fitted one of them to a spare 5.25" bay in my tower case. By the ingenious technique of Visiting Elderly Parents At Least Once A Month, one drive is retrieved from Elderly Parents' Study whilst the other is deposited. The peak data transfer rate is as close to SATA-II as my motherboard and drives will allow, although there is some considerable latency as I drive the 50 miles up the motorway to visit them. The service provides additional benefits which prolong the life of Elderly Parents; these include Checking The Best Before Dates Of The Food In Their Fridge, Checking Their Central Heating Works and Encouraging Them To Use The Bus Rather Than Letting The Myopic Old Dears Drive, but unfortunately these are manual processes. There is a long-term plan to relocate the datacentre to somewhere more convenient, whilst remaining outside any potential incident radius, but there is a considerable negotiation protocol which needs to be processed first.

Lol, + rep. :D ;)
AmEv 24th January 2013, 21:33 Quote
If you have your own server you want to use, OwnCloud..

You own the HDDs, as much space as you can afford to purchase.

Do note you need access to a server....
PingCrosby 25th January 2013, 15:05 Quote
I'm still using Floppy Disks, am I missing something here?
Big_malc 25th January 2013, 19:36 Quote
Quote:
Originally Posted by PingCrosby
I'm still using Floppy Disks, am I missing something here?

upgrade to the USB movement :D
lietu 27th January 2013, 07:04 Quote
I've been using JungleDisk for years .. They have a fairly simple service, bill by used GB, and depending on which disk space provider you pick (Amazon US/Amazon EU/Rackspace), maybe for transfer too. The only "issue" I've had with them is the transfer speeds, but iirc we're still talking about hundreds of kilobytes per second .. that would likely be faster too if I switched from Rackspace to Amazon S3 EU for the disk space.

They support incremental backups and de-duplication, and they also encrypt your files using AES-256, but not sure if that's a properly safe encryption or if they have the master keys stashed for their own use.

Also I don't know what that previous comment about Jungle Disk's prices going up are about, they've been dropping steadily since I started using it. In terms of support, I've never needed to contact them so I wouldn't know how good or bad it is.
stanonwheels 27th January 2013, 15:20 Quote
I use google drive's cheap-as-free 5GB option, just about enough for uni crap and family photos. There are bigger free accounts about, but I always figure at least with google, they aren't likely to go bust/nag me/accidentally my data.
LordPyrinc 29th January 2013, 01:13 Quote
Considering all the hacks that have occured over recent years, I'd rather go with physical backups stored offsite. Besides, under the reign of King Obama, you never know whether your online data will be seized. And people used to worry about Bush, LOL!
Jedibeeftrix 29th January 2013, 16:48 Quote
Quote:
Originally Posted by AmEv
If you have your own server you want to use, OwnCloud..

You own the HDDs, as much space as you can afford to purchase.

Do note you need access to a server....

+1 for owncloud and the ownclient client app.
Alperian 29th January 2013, 17:29 Quote
Good article. These companies wreak havoc and lay waste to poor users and hopefully Google will pick this article up organically speaking and force improvements. I got to the stage with JustCloud of installing their application and getting the tiny free space (7GB??-can't remember). Anyhow, I realized that this was not the service that I had been looking for when I saw all the extras as you say.

I am waiting for the 500GB sweet spot to come down to $10.00/mth. That is when I will jump in. That will probably be with Google or Amazon I suppose.
liratheal 29th January 2013, 17:41 Quote
I use Spideroak.

Not as cheap as some ($100 a year for 100gb), but it's zero knowledge on their part, so your data is inaccessible to them which appeals to me.

A few customers use Crashplan, that seems pretty effective too. The rest.. Meh. Don't apply - I wanted the ability to sync two folders on different machines, and at the time I went to spideroak nothing offered that for the same money. Windows live mesh/skydrive did, but that just kept failing to install.
wiak 29th January 2013, 23:23 Quote
i can recommend Cloudberry Online Backup and Amazon S3 :)
with amazon glacier you can store vast amout of data for ponies!
http://www.cloudberrylab.com/amazon-s3-microsoft-azure-google-storage-online-backup.aspx
http://blog.cloudberrylab.com/2012/11/how-to-archive-amazon-s3-data-to.html

:)

you can even store backups to google storage or microsoft cloud storage, take your pick and let it run :)
wiak 29th January 2013, 23:25 Quote
Quote:
Originally Posted by PingCrosby
I'm still using Floppy Disks, am I missing something here?
ooh, so you still use those 5" pankakes or are you using the cute 8"?
:D
JuMpErFLY 29th January 2013, 23:40 Quote
I've recently been looking at online storage/backup services and came across JustCloud. Still not made a decision on who I'm going with, but I did sign up for the free account with JustCloud to see what it's like. I was completely put off by the fact that they have sent me 8 emails across 9 days as I still haven't downloaded the app, mainly offering me increasing discounts and telling me my computer is at risk of viruses. This was enough to put me off.

I'm currently considering idrive or idrivesync or perhaps crashplan.
wiak 29th January 2013, 23:50 Quote
Quote:
Originally Posted by JuMpErFLY
I've recently been looking at online storage/backup services and came across JustCloud. Still not made a decision on who I'm going with, but I did sign up for the free account with JustCloud to see what it's like. I was completely put off by the fact that they have sent me 8 emails across 9 days as I still haven't downloaded the app, mainly offering me increasing discounts and telling me my computer is at risk of viruses. This was enough to put me off.

I'm currently considering idrive or idrivesync or perhaps crashplan.
did you check out cloudberry online backup with amazon s3?, its a nice combo, i have used it for years, the data is stored at amazon, and they have a little treat, sometimes they give home users a free license
MjFrosty 30th January 2013, 11:47 Quote
I've had a similar experience with Live Drive. The client side software is horrific, as is their whole package. I opened a reseller package for 50 different people, only later to find out unless you pay the additional £35 per user for the 'briefcase' feature, it was merely a mirror, not a backup.

Removing external drives would then on next process remove said drive from the cloud. If you wanted to retrieve it, you'd then have to go through the cloud recycle bin and restore them (slowly)

Total con.
jb0 3rd February 2013, 07:44 Quote
Quote:
Originally Posted by Big_malc
Quote:
Originally Posted by PingCrosby
I'm still using Floppy Disks, am I missing something here?

upgrade to the USB movement :D
Seriously. I bought a USB floppy drive and never looked back.
B-Diddy 14th September 2013, 21:19 Quote
Watch out and steer clear of justcloud.com.
I paid for an pre-paid 2-year Unlimited account when they 1st started.
At that time there were no restrictions on connecting external hard drivers, usb sticks, and no file size limitations. About 6 months later they automatically cut off the external drive support and large file size 5GB. Then started to have non-stop pop-ups to upgrade and have to pay for these services. I was able to contact their poor excuse for a tech-support. I was lucky to finally get someone to agree to let me continue with the 5GB file size,(Because It was not limited in my original terms) but when I looked at my account details last month found that they only extended it for 1 year. I also earned additional sync space for all of the referrals. And earned 1 GB of sync space for each month my service was active. Currently it has been grown to 30GB. On the 2nd of this month I get a notice that I have 30 days to backup my ALL files and that my account will be terminated within 30 days because my account is being used out of the bounds of a "Normal" user. You have 30 days from today to move your files away otherwise they will be permanently deleted and your account cancelled. Also: As per our Terms and Conditions, we have the sole discretion to ask you to move plan type and there is nothing we can now do to prevent the above actions taking place.
I only had 1.4TB backed up. And they keep saying at this point there is nothing they can do. This is on the 1st notice!!!
They told me that I could upgrade to a Business account $30+ a month. And I would not get a refund on the pre-paid account.
Watch out for these guys.
Here is a copy of the BS email: Our account monitoring system has flagged your account as being used out the boundaries of a normal user.

Unfortunately this means we will no longer be able to have you on our personal user platform.

You have 30 days from today to move your files away otherwise they will be permanently deleted and your account cancelled.

The only other option we can offer you is to switch to one of our business accounts which will be more suitable for your data storage needs.

The account you are currently on is designed for personal use only, We understand that there might be a small increase in plan cost but you will find a business account suits your backup needs better, all business accounts come with:

* Ability to create sub-accounts
* Ability to allocate backup space to users/devices
* FREE Network drive backup
* FREE external drive backup
* UNLIMITED sharing capabilities

Click Here to Upgrade to a Business Plan Now!
http://url.justcloud.com/2cbb778b

We also advise customers moving to a business option to delete unwanted files/folder to keep costs to a minimum as all business plans pay for space per GB.

As per our Terms and Conditions, we have the sole discretion to ask you to move plan type and there is nothing we can now do to prevent the above actions taking place.

TERMS AND CONDITIONS: 14. Termination and Fair Use Policy
(http://www.justcloud.com/terms - Sections 4, 14, 15 & 23)

PLEASE TAKE IMMEDIATE ACTION AS YOUR ACCOUNT WILL CLOSE ON 28th September 2013.

30 DAYS FROM NOW.

Regards,
JustCloud


Watch out.
mystikmedia 16th February 2014, 11:21 Quote
I couldn't even get JustCloud to signup for an account. It just kept reloading the same page. However, I'm glad that I didn't now that I have read this. I see some people recommending CrashPlan, and one person touched on this, but I have to say... CrashPlan has good features, and I have tried to use them for months. The problem is that either they are just INCREDIBLY SLOW or there are problems with their software. I have had the software running for two months, and it has not even made it past 0% on the backup. Granted, I do have a large selection made for backups (spent quite a bit of time hand selecting exactly what I needed), but I also have 100mbps connectivity. So, this should be past 0%. I am canceling today, and back on the search. I have tried so many of these services, and have yet to find one that is good and affordable for large backups. I wish BackBlaze was configurable.
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